Dental Receptionist / Dental Nurse
Full-Time | Private Dental Clinic | Sutton, Surrey
We are looking for a confident, experienced, and professional Dental Receptionist / Dental Nurse to join our friendly and dynamic team in Sutton, Surrey. This is a full-time position primarily based at our private clinic, Sutton Dental & Medical Clinic, with occasional cover required at our NHS practice, Sutton Dentists.
This role is ideal for someone who is proactive, organised, personable, and able to work both independently and as part of a team in a fast-paced dental environment.
Practice Locations
Sutton Dental & Medical Clinic
97 Westmead Road, Sutton, Surrey, SM1 4HX
Sutton Dentists
62 Benhill Avenue, Sutton, Surrey, SM1 4DW
Key Responsibilities
- Greet patients warmly and provide an excellent first impression of the practice
- Manage appointments, confirmations, recalls, and cancellations efficiently
- Handle patient enquiries regarding treatments, services, offers, and practice policies
- Confidently explain treatment options and current promotions to patients
- Maintain accurate patient records in compliance with data protection regulations
- Process payments and deal with billing enquiries professionally
- Ensure reception and waiting areas remain clean, tidy, and organised at all times
- Assist with administrative duties including data entry and stock/office supply management
- Work closely with dentists and the wider team to ensure smooth patient care and communication
- Be proactive in supporting the daily running of the practice and willing to go the extra mile when needed
Experience & Requirements
- Previous experience as a Dental Receptionist is essential
- Dental nursing experience is highly desirable
- Experience using Dentally or similar dental management software preferred
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to work confidently alone and collaboratively within a team
- Professional, positive, and compassionate approach towards patient care
- Quick learner with the ability to memorise practice information, services, and promotions
- Clean, tidy, and takes pride in maintaining a professional environment
- Proactive attitude and willingness to take initiative
Hours
- Full-time
- 5 days per week
- 8:15am – 5:15pm
Salary
Salary will be discussed at interview and will depend on experience.
If you are an experienced dental receptionist or nurse who is passionate about patient care and enjoys working in a professional and supportive environment, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Benefits:
- Employee discount
- On-site parking
Application question(s):
- Do you have prior experience working as a dental receptionist?
- Can you work Monday to Friday?
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person