Apprenticeship Industry Trainer – Business Services
Department: Access Industry Apprenticeships
Location: Predominantly Online / Remote (with local employer workshops)
Contract: Full-time (Part-time possible)
Salary: £28,000 – £32,000 FTE
About the Role
Are you an experienced business, customer service, or leadership professional with a
passion for developing talent? We are seeking a dedicated Apprenticeship Industry
Trainer to deliver engaging learning for our Business Administrator (Level 3), Customer
Service (Levels 2 & 3), and Team Leader / Supervisor (Level 3) standards.
Key Responsibilities
- Deliver & Educate: Lead high-quality virtual webinars, workshops, and 1-to-1
- coaching.
- Manage Caseload: Support a portfolio of 40–45 active apprentices (pro-rata for
- part-time) through to successful End Point Assessment (EPA).
- Track & Guide: Monitor progress, ensure off-the-job training compliance, and
- coordinate individualised learning plans.
- Employer Engagement: Work alongside employers and line managers to align
- workplace learning with apprenticeship standards
What We’re Looking For
- Proven experience delivering vocational or apprenticeship training in business,
- admin, customer experience, or leadership.
- Solid understanding of ESFA funding rules, EPA preparation, and Ofsted EIF.
- Level 2 (or higher) in Maths and English.
- Teaching (AET/CET/DET) or Assessor (CAVA/TAQA) qualifications are highly
- desirable.
- Excellent virtual delivery, organizational skills, and a data-driven approach to
- progress tracking.
Ready to apply? Submit your CV and cover letter to join our team and empower the next generation of business leaders!
Who is Access Industry?
Access Industry, formerly known as National College Creative Industries, is a leading provider of creative and digital apprenticeships. Since our rebranding in 2023, we have continued to empower the next generation of talent by delivering high-quality apprenticeship programmes in Digital, Events, Film, Software Development, Sport, and Business, in collaboration with some of the most influential industry employers nationwide. Our extensive network includes partnerships with PRG, White Light, Disney, and hundreds of other esteemed organisations.
We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport. We’re an Ofsted ‘Good’ provider.
What we offer?
- Generous Holiday Allocation
- Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
- Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
- Paid Leave: Enhanced Maternity, Paternity and Sick pay.
A full job description and person specification is available for download alongside our full benefits booklet.
Access Industry is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance.
We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that's what helps us help our learners. We therefore welcome applications from all backgrounds.
