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We are seeking compassionate and dedicated Field Care Supervisor to join our growing home care company in Weymouth. We offer the hours, clear career progression pathways, and a supportive working environment where your contribution is truly valued. Make a meaningful difference in your community, care for your clients, and let us care for you.
Summary of role
Responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area.
Principal responsibilities
· To carry out Individual Needs Assessments for new and potential clients.
· To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
· To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
· To roster on Access Care Planner and ensure all client visits are always covered.
· To be on-call in case of emergency and handle the on-call phone as assigned.
· To liaise closely with the Care Manager regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
· To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
· To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
· To facilitate the practical induction of all new Care & Support Workers.
· To provide and facilitate in-field training as and when appropriate.
· To identify any additional training needs of Care & Support Workers and report accordingly.
· To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
· To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care & Support worker and Client and Care Manager.
· To monitor, supervise and mentor all Care & Support Workers in the field.
· To provide support to all Care & Support Workers in the field.
· To monitor all clients for service and Care & Support Worker satisfaction.
· To ensure accuracy and completeness of all documentation held in clients’ homes and on the office record.
· To encourage and identify opportunities for Care & Support Workers continuing professional development.
· To ensure that all written reports and medication administration is up to date.
· To always maintain close liaison with the Care Manager and support in audits.
· To answer the office telephone
Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work to effectively monitor and support all Care & Support Workers and clients.
Field Care Supervisors should spend approximately 75% of their working week in the field with the remaining 25% being spent in the office to complete the necessary administrative duties.
Job Types: Full-time, Part-time, Permanent
Pay: £28,500.00-£31,000.00 per year
Benefits:
- Free parking
- On-site parking
Education:
- Certificate of Higher Education (preferred)
Licence/Certification:
- drivers license and reliable car (required)
Work Location: In person
