Mercure Aberdeen Caledonian is an elegant Victorian hotel in the city centre, overlooking Union Terrace Gardens.
We are looking for a reliable, hardworking, and detail-oriented Room Attendant to join our housekeeping team. As a Room Attendant, you will play a key role in ensuring our guests enjoy a clean, comfortable, and welcoming stay by maintaining the highest standards of cleanliness throughout the hotel.
Key Responsibilities
- Clean and service guest bedrooms and bathrooms to the hotel's standards.
- Change bed linen and towels, replenish guest amenities, and restock supplies.
- Vacuum, dust, polish, and sanitise guest rooms and public areas as required.
- Report maintenance issues, damaged items, and lost property promptly.
- Ensure all housekeeping trolleys and storage areas are clean, organised, and fully stocked.
- Follow health and safety procedures, including the safe use of cleaning chemicals and equipment.
- Respond to guest requests courteously and efficiently.
- Work closely with colleagues to ensure rooms are ready for arriving guests within required timescales.
What We're Looking For
- Previous housekeeping or cleaning experience is desirable but not essential, as full training will be provided.
- A strong eye for detail and commitment to high standards.
- Excellent time management and organisational skills.
- A positive attitude and a willingness to work as part of a team.
- Good communication skills and a friendly, professional manner.
- Flexibility to work a variety of shifts, including weekends and public holidays.
- Ability to carry out physically demanding tasks, including lifting, bending, and standing for extended periods.
This is a casual contract.
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
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Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
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Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
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Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
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Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
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Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
