The Office Administrator plays a key role in supporting the smooth day‑to‑day running of hospital services by providing efficient administrative and clerical support to clinical and operational teams. Working within a busy healthcare environment, the post holder will undertake a range of duties including managing correspondence, maintaining accurate records, handling telephone and face‑to‑face enquiries, and supporting appointment and data systems. The role requires strong organisational skills, attention to detail, and the ability to communicate effectively with staff, patients and visitors, ensuring a professional and compassionate service is delivered at all times.
To provide a consistent and high standard of patient care whilst working under pressure
Work flexibly to meet the demands of the service.
Work to a high standard whilst incurring frequent interruptions and to communicate important information efficiently and effectively to a wide range of staff.
Medical Report Transcription
Transcription of all directly dictated or recorded reports. This work demands high levels of confidentiality and accuracy.
Extensive knowledge of medical terminology, to produce accurate transcription to enable medical diagnosis.
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that rises significantly during peak visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
West Cornwall Hospital in Penzance
As a teaching hospital, we are proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals while continually strengthening our own services.
Education and lifelong learning are central to who we are. The Knowledge Spa, located on the Royal Cornwall Hospital site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams who support the care of more than half a million people every year.
We are driven by one clear ambition - Outstanding Care for One and All - care that’s safe, kind and high-quality, for every patient and every staff member. We are RCHT.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
