We are recruiting a Business Admin Apprentice who will benefit from exposure to the tactical operations and functions of the business environment which will support the academic learning needs of the successful candidate. Areas of exposure include, but are not limited to: booking deliveries, inventory management, logistics & inbound call handling.
What you will do in your working day
The company are continuing to develop their apprenticeship programme and are looking to recruit a Business Admin Apprentice for their facilities in Ipswich.
The roles and responsibilities include, but are not limited to:
- To gain an understanding of the operating functions of the Customer Service Department, supporting the apprentice's educational and future career goals
- Developing a working knowledge of business operating platforms, e.g. Transport Management System, Warehouse Management System, etc
- Further developing their working knowledge of Microsoft Office Suite, centring on Excel, PowerPoint, Word and SharePoint
- Provide direct customer support to resolve queries i.e. booking Deliveries, updating ETA’s/Late Runners
- Collating and analysing data, reporting findings to team members
- Administrative tasks to aide different teams within the business
- Undertake when required specific projects to improve sales office performance and customer service
The training you will be getting
- The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard including Level 3 Diploma for the Business Administrator (General Business Administration)
What to expect at the end of your apprenticeship
- Successful completion of the apprenticeship course could lead to a permanent role within the company
Requirements and prospects
Desired skills and personal qualities
· Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Good literacy and numeracy, Good practical skills, Enthusiastic, Keen to learn, Conscientious, Self motivated, Punctual time-keeping, Microsoft Office Skills, Flexibility and resilience
Qualifications
· GCSE or equivalent 5 GCSE's including Maths and English (Grade A*-C/9-4) Essential
Pay: £16,640.00 per year
Application question(s):
- Tell us about yourself and what interests you?
- What are your skills and strengths?
- What interested you in completing an Apprenticeship?
- Which skills would you most like to develop through an Apprenticeship?
Work Location: In person
