Build relationships | Manage projects | Develop your career
We're looking for a Sales Account Manager to join our friendly, close-knit Utilities Connections team, helping customers with new gas, electricity and water connections from enquiry through to completion.
This is a relationship-led sales role, managing warm enquiries, preparing quotations and working closely with customers to deliver a professional service throughout their project.
Previous utilities experience is helpful but not essential. We'll provide full training – we're looking for someone who enjoys building relationships, is commercially minded, organised and confident managing multiple customer enquiries.
Managing warm inbound enquiries for gas, electricity and water connections
Preparing quotations with support from our technical planning team
Following up quotations and customer enquiries
Building strong relationships with customers and stakeholders
Acting as the main point of contact throughout each project
Managing your sales pipeline and maintaining accurate CRM records
Working closely with internal teams to ensure projects run smoothly
Identifying opportunities for repeat business and account growth
Experience in sales, account management, customer service or sales support
Excellent communication and relationship-building skills
Confidence following up enquiries and managing customer expectations
Strong organisational skills and attention to detail
Comfortable working with quotations, figures and customer requirements
A proactive team player with a positive attitude
Comprehensive training programme
Structured career progression
Clear pathway from Account Manager to Senior Account Manager and Team Manager
Warm enquiries – no cold calling
Uncapped commission structure
Quarterly incentives and rewards
Annual performance incentives
Supportive family-run business
Small, close-knit team environment
Long-term career opportunities within a growing and evolving sector
With the summer holidays approaching, many people put career moves on hold until September. We're recruiting now for upcoming induction dates, giving you the opportunity to secure your next role and join our structured onboarding programme without the pressure of an immediate start.
If you're considering your next career move this year, now is the perfect time to apply and get ahead of the September recruitment rush.
