We are looking for a positive, organised and customer-focused individual to join our Hire Desk team based in Redditch. If you enjoy providing excellent customer service, building strong relationships and taking the initiative, we'd love to hear from you.
The Role
· Manage customer enquiries by phone and email.
· Schedule and coordinate sweeper hire bookings.
· Liaise with drivers and operational teams.
· Prepare quotations and process orders.
· Build customer relationships and actively generate new opportunities.
· Deliver outstanding customer service from enquiry to completion.
About You
· Positive, motivated and professional.
· Confident communicator with excellent customer service skills.
· Able to use your own initiative and solve problems.
· Organised with good IT and administrative skills.
Sales or business development experience is desirable, with experience in a Hire Desk, Transport or Logistics environment being an advantage
Pay: £35,000.00-£39,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
