Role Overview
Provide friendly and accurate support to members while assisting with routine financial administration and account services. You'll gain experience across member relations, financial processes, and cooperative operations.
Key Responsibilities
- Respond to member enquiries.
- Assist with account and transaction administration.
- Maintain accurate member records.
- Process routine financial documentation.
- Support payment and account reconciliation activities.
- Escalate complex financial enquiries appropriately.
- Follow internal procedures and regulatory requirements.
Qualifications
- GCSEs including English and Maths; further study in Finance, Business, or Banking is advantageous.
- 0–2 years of customer service, financial administration, or banking experience.
- Strong numerical and organizational skills.
- Good attention to detail.
- Professional and helpful communication style.
Pay: £25,420.00-£32,915.93 per year
Benefits:
- Company events
- Discounted or free food
- Free or subsidised travel
- On-site parking
Work Location: In person
