At Nottinghamshire County Council, we are dedicated to serving our community with care and commitment. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of our residents!
As a CPE Processing Assistant, you will play a vital role in our Central Processing Unit (CPU) for Civil Parking Enforcement. Your main tasks will include processing Penalty Charge Notices (PCNs), permits, payments, and legal documents. You will ensure that all procedures are followed accurately and efficiently, contributing to a high-quality enforcement service.
In this busy role, you will:
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Process PCNs, permits, and payments with precision.
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Handle customer enquiries and manage correspondence.
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Maintain accurate records and support income reconciliation.
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Communicate regularly with customers, Civil Enforcement Officers, and partner authorities.
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Provide general administrative support to the team.
To succeed in this role, you should have:
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Education: English and Maths GCSE at grade C or equivalent.
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Experience: Previous administrative experience, preferably in a customer-focused environment.
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Technical Skills: Proficiency in IT software packages, including Microsoft Word and Excel.
We are looking for candidates who demonstrate:
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Attention to Detail: Ability to produce work with high accuracy.
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Organisational Skills: Capability to manage workloads and prioritise tasks effectively.
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Communication Skills: Excellent verbal and written communication abilities.
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Teamwork: A collaborative spirit, working well with colleagues and independently.
At Nottinghamshire County Council, we offer:
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A place to belong: A friendly, inclusive workplace where everyone is valued.
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Professional Development: Opportunities for ongoing training and career growth.
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Work-Life Balance: Flexible working arrangements to support your lifestyle.
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Generous Leave: A competitive holiday allowance to recharge and refresh.
Don’t miss out on this opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent service and want to contribute to Nottinghamshire County Council, apply today!
