Full Job Description
The Lime Tree Hotel is an independent boutique hotel set within a beautifully restored Georgian townhouse in the heart of Belgravia, just moments from the artisan boutiques and cafés of Elizabeth Street.
At the heart of the hotel is The Buttery, our popular neighbourhood café and garden space, serving breakfast, brunch, speciality coffee and seasonal dishes in a relaxed yet elegant setting. Welcoming both hotel guests and local visitors, The Buttery is known for its warm atmosphere, attentive service and beautiful surroundings, including our tranquil Secret Garden.
We are looking for someone with a genuine passion for hospitality, a positive and friendly personality, and great attention to detail, who enjoys creating memorable experiences and making guests feel truly welcome.
We are proud to have been included in The Sunday Times Top 100 British Hotels and Condé Nast Traveller’s 10 Best Hotels in London.
Job Overview
We are looking for a friendly, reliable and engaging Waiter/Waitress to join our team at The Buttery. This is a hands-on, guest-facing role where personality, warmth and attention to detail are just as important as experience.
As part of our small and welcoming team, you will play a key role in creating a relaxed yet attentive dining experience for both hotel guests and local visitors. From serving breakfast and brunch to recommending dishes, preparing tables and assisting the Barista with coffee preparation and drinks service, you will help deliver the personal service The Buttery is known for.
This is a very busy, fast-paced and high-volume environment, especially during weekends and peak service periods, so we are looking for someone who enjoys working under pressure, stays organised and maintains a positive and professional attitude throughout service.
This is not a standard café role. We are looking for someone who enjoys interacting with people, works well as part of a team, takes initiative and takes pride in creating memorable guest experiences within a boutique hospitality setting.
Who We Are Looking For
The ideal candidate will be:
- Naturally warm, engaging and confident with guests
- Experienced within a busy café, restaurant or hotel F&B environment
- Comfortable working in a fast-paced, high-volume service environment
- Proactive, with a genuine desire to go above and beyond for guests
- Reliable, responsible and well organised under pressure
- A strong communicator with an excellent level of English
- Ideally fluent in a second language such as French, Spanish, Italian, German or Dutch
- Confident handling payments and using POS systems
- A strong team player who is happy to assist colleagues and support other areas when needed
- Passionate about hospitality, food and creating memorable guest experiences
Key Responsibilities
- • Providing warm, attentive and personalised service to all guests
- Confidently managing a busy station of tables during high-volume service periods
- Taking food and drink orders accurately and efficiently
- Serving breakfast, brunch, coffee and drinks to a high standard
- Recommending menu items and assisting guests with food and drink choices
- Supporting the Barista with coffee preparation and drinks service when required
- Preparing and maintaining mise en place before, during and after service
- Clearing, resetting and maintaining tables to an excellent standard
- Ensuring cleanliness and organisation across all guest and back-of-house areas
- Assisting with opening and closing duties
- Handling payments and operating the POS system accurately
- Working closely with the kitchen and wider hotel team to ensure smooth service
- Assisting with deliveries, stock organisation and general operational tasks when needed
- Maintaining a positive, professional and calm attitude during busy service periods
Experience
- Previous Food & Beverage experience within a busy, high-quality café, restaurant, boutique hotel or hospitality environment is essential
- Experience working in a fast-paced, high-volume service environment and confidently managing a busy section independently
- Previous coffee making or Barista experience would be highly beneficial
- Strong communication skills, excellent attention to detail and a genuine passion for hospitality and guest service
Pay: £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
Work Location: In person
