Job Summary
Job Title: GP Practice Receptionist
Job Summary:
We are seeking a friendly, reliable, and well-organised Receptionist to join our GP practice team. The successful candidate will be the first point of contact for patients, providing a welcoming, efficient, and confidential service. Previous experience in a GP practice or healthcare setting is desirable.
Key Responsibilities:
- Greet patients in a professional and courteous manner, in person and over the telephone
- Book, cancel, and manage appointments using the clinical system
- Handle patient enquiries and requests sensitively and confidentially
- Register new patients and update patient records accurately
- Process repeat prescription requests in line with practice procedures
- Liaise with clinicians, practice staff, and external services as required
- Maintain a clean, safe, and organised reception area
- Follow practice policies, including confidentiality and data protection
Skills and Experience:
- Previous experience as a GP receptionist or in a healthcare setting (preferred)
- Excellent communication and interpersonal skills
- Strong IT skills and confidence using computer systems
- Ability to work well under pressure in a busy environment
- Good organisational skills and attention to detail
- A professional, calm, and empathetic approach to patient care
Personal Qualities:
- Friendly and approachable
- Reliable and punctual
- Discreet and respectful of patient confidentiality
- A team player with a positive attitude
Job Type: Part-time
Pay: £13.01 per hour
Work Location: In person
