Summary:
We are seeking a dedicated Night Porter to join our team in Torquay. The Night Porter will play a crucial role in ensuring the smooth operation of our hospitality services during the night shift. This position is ideal for individuals looking to start their career in the hospitality industry, providing a welcoming environment for our guests and maintaining the safety and security of the premises.
Responsibilities:
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Greet and assist guests upon arrival and departure during night hours.
- Monitor the security of the hotel premises and respond to any incidents or emergencies.
- Maintain cleanliness and organisation in the reception area and common spaces.
- Assist with luggage and provide information about local attractions and services.
- Perform routine checks of the building and report any maintenance issues.
- Handle guest inquiries and resolve any issues that may arise during the night.
Qualifications:
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No formal education required; GCSEs or equivalent preferred.
- Previous experience in a customer service role is an advantage but not essential.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic numeracy and literacy skills.
- Flexibility to work night shifts, including weekends and holidays.
Our family of hotels and luxury coaches has been providing great holidays since 1979. The company now has 12 hotels in 10 popular UK resorts, and our fleet of luxury coaches ready to collect you and take you on your holidays. Service, quality, welcoming, friendly staff and excellent value are at the heart of this family-owned company. With family-friendly accommodation and entertainment throughout the year, we have something for everyone.
