Job Overview
We are seeking a dynamic and proactive Business Support professional to join our team! In this vital role, you will assist our administrative operations, ensuring smooth daily functions and providing essential support to various departments. Your energetic approach and attention to detail will help foster an organised, efficient workplace where everyone can thrive. This position offers an exciting opportunity to develop your skills in a fast-paced environment while contributing to our success.
Duties
- Client relationship support for C Suite including some account management of selected clients not limited to dealing with enquiries and telephone support.
- Assisting clients with audits with ATA’s and the DVLA.
- Administration of emails requesting information or data to be sourced and collated to incorporate audit support where required.
- Liaison with business partners and suppliers to adhere to best practices.
- Client query administration.
- Report reconciliation and queries.
- Invoicing queries.
- Troubleshooting.
- New client prospecting and qualification to include some cold calling.
- Onboarding new clients and cascading announcements internally.
- CRM administration and maintenance.
- Data load and administration.
- Updates and amendments to letter suite and processes in general.
- Project support.
- Basic office administration e.g. printing, scanning etc.
- Management of helpdesk tickets with system provider.
- Diary management.
- Website maintenance and administration.
- First line IT support.
- Holiday cover for team members as required.
- General support to Senior Management Team as required.
- Providing support to all teams across the business where needed to maximise the teams’ efficiencies.
- Ad-hoc duties and assignments as appropriate to support the business.
- Any other duties as required by the business commensurate with the post.
Requirements
- Proactive self starter.
- Proven office experience with strong organisational skills and attention to detail
- Proficiency in computer skills including Microsoft Office
- Strong MicroSoft Excel skills
- Prior administrative experience demonstrating excellent telephone etiquette and customer service skills
- Ability to perform data entry accurately
- Strong organisational abilities to manage multiple tasks simultaneously in a fast-paced environment
- Basic understanding of office software applications and data management systems
Join us in a role that empowers your organisational talents while supporting our team’s success! We’re committed to fostering a positive work environment where your skills are valued and your contributions make a real difference.
Pay: From £27,976.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
Application question(s):
- Are you process driven or prefer a creative approach?
Experience:
- Client services: 1 year (preferred)
- Microsoft Excel: 1 year (required)
Language:
Work Location: In person
