CLINIC RECEPTIONIST - Exclusive Birmingham Private Surgery Clinic - UKSKIN
We are seeking a Clinic Receptionist to join our private surgery clinic, located in the heart of Birmingham.
Contract Type: Part-Time or Full-Time (32-40 hours per week)
Shift Days: Monday to Friday. Please be aware that working hours can change. We will require a flexible and reliable candidate who can also help on certain Saturdays in the month in lieu of a weekday.
Salary: From £12.71 per hour
The Role:
As the receptionist you will be responsible for providing a seamless patient journey, and a warm and friendly welcome. It will be important, as the face of the Clinic, to be confident in your knowledge of services we provide at UKSKIN. In this role you will be providing support for UKSKIN's sister brand Forza Private Clinic. Forza is one of the leading non-surgical aesthetics clinics in the Midlands.
Summary of Responsibilities:
- Meeting and greeting patients/visitors
- Opening and closing of the clinic
- Conducting calls to new patients to confirm upcoming appointments
- Conducting calls to no-show appointments and reschedule as needed
- Rebooking patients for their next appointment
- Ensuring all patient paperwork is complete and to date
- Completing daily room and stock checks
- Taking new business/existing patient calls
The Ideal Candidate will have:
- Experience of using Pabau Clinic Software
- Knowledge of the Aesthetics Industry
- Excellent communication skills
Job Types: Full-time, Part-time
Pay: From £12.71 per hour
Expected hours: No less than 32 per week
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Ability to commute/relocate:
- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)
Experience:
- Clinic Receptionist: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
