Overview
We are seeking a motivated and dynamic inbound/outbound customer service executive to join our team at Eden Mobility. In this role, you will be responsible for speaking with and reaching out to our existing and potential new customers, promoting our products and services, and generating leads to support our sales efforts. The ideal candidate will possess excellent communication skills, a persuasive attitude, and a passion for sales.
Responsibilities
- Conduct outbound calls to customers to confirm appointments, parts updates and routine services.
- Effectively communicate and update
- Maintain accurate records of calls made and outcomes using our internal software.
- Utilise CRM systems to track interactions and manage customer relationships
Requirements
- Proven experience in a call centre environment or aftersales is preferred.
- Excellent verbal communication skills in English
- Strong ability to engage with customers and convey information clearly.
- Familiarity with internal software and CRM systems
- Ability to work independently as well as part of a team.
- A positive attitude with a strong desire to succeed in a sales environment.
- Strong organisational skills with attention to detail.
Join us as we strive to expand our reach and make an impact through effective communication and exceptional service!
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Benefits:
Work Location: In person
