Purpose of the role/why you are here
As a Team Leader, you will be responsible for a team of Warehouse Operatives, implementing and monitoring individual and team objectives and targets whilst ensuring company policies, procedures and legal requirements are adhered to. You will continuously coordinate resources/activity in real time to ensure that the shift completes all agreed tasks on time.
How will you be measured:
- Achieving reduction in error rate YOY
- Pick accuracy rate of 99.5% or above.
- OTIF rate maintained at 99.5% or above
- GMP monthly hygiene audit of 95% or above
- Effective management of direct reports
- YOY reduction in waste and damages
- YOY Accident and incident reduction
- Displaying the Company Values
Facts and figures about your role
Warehouse team of 6 to 10
Warehouse space of Frozen – 9120 sq metres
Chilled – 6180 sq metres
Ambient – 6980 sq metres
Working with various temperature ranges
MHE consisting of Powered Pallet Truck, Counterbalance, Reach Truck and Man Up.
Your key relationships
- Warehouse Manager
- Warehouse Supervisor
- Warehouse Operatives
- Co-pack Manager
- Co-pack Supervisor
- Stock Controller
- Customer Service Department
- Group Compliance Manager
- Transport Manager
- External Hauliers
- Customers
In this role you are accountable for:
· To lead, motivate and supervise a team of warehouse operatives to ensure they work effectively to meet customer demands.
· Manage the day-to-day activities within the warehouse whilst being able to involve themselves in practical work on the warehouse floor as required.
· Daily management of a team of warehouse operatives and agency staff on shift through planning resources to ensure activities on shift are achieved.
· Carry out staff daily brief detailing current day’s workload, any specific communication points and allocate duties, as necessary.
· Monitor hygiene and housekeeping and promote a clean as you go policy to ensure a high standard of housekeeping is maintained
· Ensure all equipment within the warehouse is well maintained and in safe working order.
· Ensure compliance to Standard Operating Procedures (SOP's) and oversee working practices ensuring temperature checks, equipment checks, correct stock rotation etc is maintained
· Undertake MHE duties as required, ensuring daily safety checks are carried out thoroughly.
· Assist with regular and spot stock takes as required.
· Follow the requirements of the Standard Operating Procedures for the safe and legal handling of food
· Take reasonable care of both your own health and safety and that of others who may be affected by your acts or omissions, ensuring all company safety and quality systems are adhered to. Raising concerns and reporting any incidents to your manager.
· Ensuring all waste is segregated and disposed of in line with the company processes, recycling wherever possible.
· Where applicable conducting investigations in line with the Company’s disciplinary procedure.
· Dealing with poor performance, attendance and general misconduct in line with Company policies
· Conduct site walk rounds frequently and report any issues as required
· Complete handover reports to be passed on to the next shift
· To carry out any other reasonable management instruction to the expected standards which ultimately supports the business.
Where the role fits (structure Chart)
The skills, qualifications and experience you will have
- Operational warehouse experience
- Team Leader experience
- Experience of hygiene procedures, standards and equipment in the chilled food industry
- Experience of working with standard operating procedures
- Understanding of Health & Safety legislation
- Strong communication skills, including verbal and written
- Good computer skills
- A ‘Can do’ attitude and proactive approach
- Self-motivated with a proactive approach and flexible in a busy changing environment
· Be able to lead, motivate, supervise and develop staff to ensure effective working
· Good time management with an ability to your manage own and your teams workload within pre-set deadlines
· Demonstrate good people management skills, leading by example and able to engage with colleagues at all levels
· Ability to handle pressure in a time sensitive environment
Desirable:
- Manual Handling Training
- Basic Food Hygiene certificate
- Licence holder for MHE: Powered Pallet Truck, Counterbalance and Reach Truck.
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
