We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.
At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Our Support Office is the engine that keeps N Family Club running smoothly – from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.
What you’ll be doing…
Advising & Empowerment
- Trusted ER Partner: Act as the first point of contact for employee relations (ER), building strong relationships with Regional Directors and Nursery Managers.
- Manager Coaching: Upskill and coach managers to confidently handle absence, performance, probations, and grievances.
- Capability Building: Create practical toolkits, templates, and training to enable manager self-service and address knowledge gaps.
- Team Support: Guide new managers through onboarding and support People Assistants with administrative process delivery.
Experience & Engagement
- Training & Engagement: Deliver engaging training sessions and attend regional meetings to reinforce policy consistency.
- Wellbeing Champion: Advise on Occupational Health and mental health support, helping managers spot and act on wellbeing concerns early.
- Culture & Inclusion: Drive initiatives that boost retention, promote inclusive practices, and evolve the overall employee experience.
- Operational Excellence & Compliance
- Pragmatic Compliance: Provide timely, up-to-date legal advice (including upcoming Employment Rights Act updates) to minimize risk.
- Policy & Change Management: Maintain compliant people policies and support organizational change like restructures or redundancies.
- HRIS Superuser: Act as the platform expert for HiBob, driving data integrity, regular audits, and system process improvements.
- Safeguarding: Ensure all people operations are executed fairly and strictly align with safeguarding and H&S regulations.
Collaboration & Continuous Improvement
- Cross-Functional Collaboration: Partner with the wider People team to simplify processes, enhance automation, and future-proof HR services.
- Data-Driven Insights: Use data and feedback to spot trends, recommend policy updates, and constructively challenge decisions.
- Value Ambassador: Role model company values and champion a "hassle-free" employee experience.
You should have…
- Proven experience as an HR generalist or People Advisor, with a strong and demonstrable focus on employment relations -ideally in a multi-site organisation.
- Experience advising on the full range of ER cases including disciplinaries, grievances, performance, absence, flexible working, and probation.
- Experience implementing, configuring, or acting as a superuser on HRIS or case management systems. HiBob experience is a bonus but not essential.
- Experience delivering training or coaching to managers on people processes and ER matters.
- Experience working within, or passion for, the early years, education, or care sector.
Please note, this is a hybrid role working 2 days per week at our Support Office in Shoreditch, London.
The N Advantage
- Competitive salary up to £40,000 per annum, based on experience and dedication
- Flexible hybrid working model for work-life balance
- Up to 35 days holiday – including a personal ‘Me’ day and Christmas closure
- £100 annual learning fund, plus access to in-house development opportunities
- Enhanced family leave for parents, carers, and more
- 40% childcare discount, plus 6 emergency days annually
And that’s not all!
- 5-year loyalty bonus – around-the-world trip + 2 bonus weeks off
- 10-year loyalty bonus – ‘Out of this world’ experience + 2 extra weeks off
- Referral bonus – earn up to £1,000 per successful hire
- Amazing discounts – save on groceries, shopping, fitness and more
- Travel support – season ticket loans and cycle-to-work scheme
- Socials & wellbeing – annual parties, team events, gym discounts, and online fitness
Why N Family Club?
At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.
Join us today to spark big ideas in young minds and shape a career you’ll love.
If you think you've got what it takes, click apply and fill in our super quick (1 min) application form!
If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.
We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work!
At N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.
By embracing these laws and legislation (DBS Code of Practice; DBS Referral Guidance; Rehabilitation of Offenders Act 1974 and Regulated Activity), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.
Click here for more information on our commitments.
In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.
