Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
The post holder will act as a Participation and Co‑production Facilitator assigned specifically to the EPR Programme, working in partnership with programme leadership and clinical services to ensure that the voices of people with lived experience are embedded across all aspects of programme design, planning, delivery and implementation.
They will support the programme to develop and facilitate meaningful involvement activities so that service users, carers, families and communities can influence decisions that affect the development of the new EPR system and the wider transformation it enables. While all facilitators hold shared responsibility for promoting and supporting participation, this post will lead thematically on participation within the EPR Programme, ensuring co‑production principles, inclusive engagement practices and lived‑experience insights shape programme outcomes.
The role exists to ensure meaningful and impactful participation in line with NHS England’s Working in Partnership with People and Communities guidance and will bring strong leadership around co‑production to improve service user and carer experience throughout the programme lifecycle.
The post holder will work strategically from within the Participation Team alongside being assigned as a partner to a Locality Directorate. The post holder will need to develop relationships with a wide range of stakeholders. They will have an important role in the local delivery of the Trust’s Service User and Carer Involvement Strategy and related Strategic Plans and Action Plans, including encouraging Trust membership and volunteering.
Participation Facilitators support the development of a culture that is socially inclusive and that values participation and diversity. This includes supporting and maintaining effective communication and contributing to improving staff understanding of the importance of participation and co-production, including staff and service user training.
Each Facilitator will lead on one or more thematic areas, which may include:
- Co-production (including Trust-wide transformation programmes)
- Volunteering
- Peer Support
- Children, Families and Young People
The Participation Facilitator will have responsibility for providing support and encouragement to people getting involved in ways to suit the situation; this could be by supporting services to host and facilitate working together groups and forums and by providing support where required to amplify voices into the correct spaces, whilst acting as an advocate for participation and co-production within the Trust and with other external agencies, etc.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
The Participation and Co-production Team is dedicated to making participation and involvement central to NSFT, ensuring appropriate links are made with the people and communities who benefit from rare impacted by our services.
We support teams to work closely with the people who access NSFT services, or those who support them, so we can make things better for everyone. Our work is linked with the statutory guidance from NHS England 'Working in Partnership with People and Communities.' This links with the 10 principles for working with people and communities followed by our team. The team support staff across NSFT to undertake a variety of approaches to work with people and communities, depending on context and objectives.
We support the development of existing insight about the needs and experiences of our communities, including working with partners that already have links to them. We support community-cantered approaches that recognise the strengths within communities and that build on existing assets that support people’s health.
We use “participation" as a comprehensive expression for involving everyone, encompassing various concepts such as:
- Collaborative decision-making
- Engagement and involvement
- Co-design / Co-production
- In collaboration with
- Incorporating first-hand experiences
- Joint production, in partnership with individuals and communities
- Uniting service users, carers, families, staff, and our broader communities as co-equal
partners working together to shape exceptional mental health services for the collective
benefit of all.
See attached Job Description and Person Specification
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
