Care Coordinator
Location: Leeds, West Yorkshire
Company: Merline Healthcare Ltd
Job Type: Full-time
Salary: Competitive, dependent on experience
About the Role
Merline Healthcare Ltd is looking for an organised, compassionate, and motivated Care Coordinator to join our growing domiciliary care team. This is an excellent opportunity for someone with strong care sector experience who is passionate about delivering high-quality, person-centred care while supporting both service users and care staff.
The successful candidate will play a key role in coordinating care packages, managing staff rotas, supporting compliance, and ensuring our services are delivered safely and efficiently.
Key Responsibilities
- Coordinate and schedule care visits efficiently using care management software.
- Allocate care staff according to service user needs, skills, and location.
- Respond promptly to changes in care packages, emergencies, and staff absence.
- Maintain accurate electronic records and ensure documentation is up to date.
- Liaise professionally with service users, families, healthcare professionals, and local authorities.
- Support the Registered Manager with the day-to-day running of the service.
- Monitor visit completion, missed calls, and late visits, taking appropriate action where necessary.
- Support carers with guidance, communication, and problem-solving.
- Ensure compliance with CQC standards, company policies, and safeguarding procedures.
- Participate in the on-call rota when required.
Essential Requirements
- Minimum NVQ Level 3 in Health and Social Care (or equivalent).
- At least 3 years' experience working in the UK care sector.
- Previous experience as a Care Coordinator, Senior Care Worker, Team Leader, or similar role.
- Full UK driving licence and access to a vehicle for work.
- Excellent IT skills, including Microsoft Office and the ability to learn and use electronic care management systems.
- Strong communication and organisational skills.
- Ability to prioritise workload and work effectively under pressure.
- Good understanding of CQC regulations, safeguarding, and person-centred care.
- Right to work in the UK.
Desirable
- Experience using care management software such as Roundsys, Access Care Planning, Birdie, PASS, or similar.
- Experience working within a domiciliary care setting.
- Knowledge of care planning, risk assessments, and medication management.
What We Offer
- Competitive salary.
- Company pension.
- Paid training and ongoing professional development.
- Supportive management team.
- Opportunities for career progression.
- Reimbursement for work-related travel.
- Friendly and professional working environment.
How to Apply
If you are an experienced and dedicated care professional looking to take the next step in your career, we would love to hear from you.
Please apply through Indeed with your CV. Shortlisted candidates will be invited for an interview. Employment is subject to satisfactory references, an enhanced DBS check, and proof of the right to work in the UK.
Pay: £27,000.00-£29,000.00 per year
Benefits:
Ability to commute/relocate:
- Pudsey LS28 6LE: reliably commute or plan to relocate before starting work (required)
Experience:
- care work: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
