Are you an experienced Parts Advisor looking to join a successful, customer-focused team within a prestigious automotive brand?
At Vertu BMW Bridgwater, we're looking for a motivated and customer-focused Parts Advisor to join our fantastic team. This is a great opportunity to develop your career with one of the UK's leading motor retailers while working with the globally recognised BMW brand.
What's in it for you?
- Basic salary of £28,706
- 25 days holiday plus bank holidays, increasing with service
- Excellent manufacturer and ongoing development training
- Access to our rewards platform with discounts and cashback at hundreds of retailers
- Preferential service rates and colleague vehicle purchase scheme
- Share Incentive Scheme
- Company pension
- Enhanced maternity and paternity benefits
- Clear career progression opportunities within Vertu Motors
Working Hours This role is based on a 42.5-hour week, with 1 in 5 Saturdays worked between 8:00am and 1:00pm as part of the department rota.
As a Parts Advisor, you'll play a key role in delivering exceptional service to both our retail and trade customers. Working within a supportive and experienced team, you'll handle parts enquiries and orders via telephone and digital platforms, ensuring customers receive the right parts quickly and efficiently.
Your responsibilities will include:
- Accurately identifying and supplying vehicle parts to meet customer requirements
- Managing incoming trade parts enquiries and orders
- Maximising sales opportunities through effective upselling and cross-selling
- Promoting current product offers and campaigns to customers
- Developing strong relationships with trade customers and maintaining excellent service levels
- Keeping up to date with new products, recalls, technical updates and manufacturer information through ongoing training
We're looking for someone who is enthusiastic, driven and passionate about delivering outstanding customer service.
Ideally, you'll have:
- Previous Parts Advisor experience within the automotive industry
- Strong communication and relationship-building skills
- A proactive approach to identifying sales opportunities
- Excellent organisational skills and attention to detail
- The ability to work effectively in a fast-paced team environment
- A desire to learn, develop and progress your career
At Vertu Motors, we are proud to invest more in our colleagues' development than any other motor retailer. Whether you're looking to further your expertise in parts, develop your commercial skills, or progress into leadership opportunities, we'll provide the training, support and career pathway to help you achieve your goals.
Join Vertu BMW Bridgwater and become part of a team that's passionate about delivering outstanding customer experiences and supporting colleagues to build successful, long-term careers.
Apply today and take the next step in your automotive career.
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