To assist in the efficient delivery of the Council Tax and Business Rates Services in line with legislation and Council policy. To maintain a high standard of customer care whilst ensuring collection targets can be achieved
Organisation
Cheshire West and Chester Council
Salary Min
£25,989 per annum
Salary Max
£28,142 per annum
Employment Type
Permanent
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
We’re looking for a motivated and customer-focused Revenues Officer to join our busy Council Tax team. This is a varied role where no two days are the same. You’ll deal with customer enquiries, administer council tax accounts, assess discounts and exemptions, investigate changes in circumstances and make decisions in line with legislation and council policy.
Working as part of a supportive team, you’ll play an important role in helping residents while ensuring accounts are accurate and up to date. You’ll be expected to manage your own workload, work to deadlines and provide a high standard of customer service across a range of communication channels.
We’re looking for someone with excellent communication skills, good attention to detail and a positive, flexible approach. Experience in council tax or local government is desirable but not essential, as full training and ongoing support will be provided. If you enjoy problem solving, learning new skills and making a real difference to our residents, we’d love to hear from you.
For an informal chat about this position then please contact Council Tax Supervisor, Steph Bennett on 0151 337 6629 / [email protected] or Senior Local Taxation Officer, Ian Schroder on 0151 337 6628 / [email protected]
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.
For any technical enquiries please email [email protected] and quote job reference number in all correspondence.
