***** JOBSEEKERS ONLY ***** NO AGENCIES PLEASE *****
***** 2 DAYS / 15 HRS PW MON-TUES or FRI-SAT MUST BE FLEXIBLE ****
Job Summary
Hoopers Department Stores are looking for Customer Accounts Assistants to work in their busy finance office based in Torquay, for 2 days a week. The main responsibility of this role will be the administration of the Hoopers Account Card customer payments. This is a call-centre role where office experience and good accounting software skills will be required.
Job Type / Category
Part Time – 2 days per week, e.g. Mon-Tues or Fri-Sat, some Sundays in December (Xmas shopping)
Duties will include:
- Answering inbound customer/store telephone queries
- Processing of daily payments to customers' accounts, including cheques, direct debits and bank giro credits
- Use of MS Office (Excel, Word)
- Use of in-house computerised accounting program
- Daily correspondence including emails and faxes
- Filing, scanning
- New account processing: account opening, loyalty opening, and card distribution
- Cash handling and sending of post
- Chasing outstanding debts by phone and letter, e.g. statements, written reminders
- General administrative tasks
Required Education, Skills and Qualifications
The successful candidate will be proficient in the use of computers and have excellent communication skills, attention to detail and an enthusiastic and flexible approach.
Previous experience is an advantage, training will be given.
Pay: £12.71 per hour
Benefits:
Work Location: In person
