We are seeking a highly organised and customer-focused Administrator to join our Internal Sales team. This is an excellent opportunity for an enthusiastic individual with administration and sales order processing experience to play a key role in supporting customers and ensuring the smooth flow of orders from start to finish.
The successful candidate will be responsible for processing orders, handling customer enquiries, maintaining accurate records, and working closely with the sales team to deliver an outstanding customer experience.
Key Responsibilities
- Manage customer orders from initial receipt through to completion
- Process sales orders accurately and efficiently
- Handle incoming customer enquiries via telephone and email
- Maintain and update customer databases and internal systems
- Check stock availability and pricing information
- Keep customers informed throughout the order process
- Liaise closely with internal sales team members and other departments
- Provide excellent customer service and resolve customer queries promptly
- Carry out general administrative duties to support the sales function
To be successful in this role, you will have:
- Previous sales order processing and/or administration experience
- Excellent written and verbal communication skills
- Strong IT skills and confidence using databases and business systems
- Exceptional organisational skills and attention to detail
- The ability to prioritise workloads and work effectively in a fast-paced environment
- A positive, proactive, and customer-focused attitude
- Strong teamwork and relationship-building skills
START DATE 1st October 2026
Benefits
- Company pension
- On-site parking
- Sick pay
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
