Sales Operations Administrator – Full-Time 37.5 hours per week (Mon-Fri)
A career at Entel could shape your financial future. Most companies offer you a salary, at Entel, we offer something more. As an Employee Ownership Trust (EOT), our ambition is that the people who help create our success also share in the value they help build. Very few employers can offer an opportunity like this.
Established over thirty years ago, Entel has grown into a leading international radio communications company, operating its own design and manufacturing divisions with distribution centres around the world. As an employee-owned business, you are not just building a career, you are helping shape the future of one of the industry's leading specialist communications companies while sharing in its long-term success.
The Sales Administrator reports to the Administration Manager and is responsible for the development and growth of the Sales Operations team with the goal of further expanding the distribution of Entel’s own brand of technologically advanced radio communication products.
The role holder will work as part of our busy Sales Operations team supporting the department with a variety of administration tasks. They must be confident, personable and possess attributes such as meticulous attention to detail, strong administration skills, good communication skills, the ability to work to tight deadlines whilst achieving a high level of accuracy, adaptable and have a strong desire to be part of a successful team.
Key duties and responsibilities:
- Prepare quotations based on customer requirements
- Receive and process sales orders
- Expedite orders and dispatches through internal liaison
- Respond to and manage customer queries, by email and phone.
- Verify orders, including customer requirements and payment details
- Liaise with other departments on issues arising
- Learn our product base sufficiently to answer customer queries.
- Fully understand all stages of the sales operations process.
- Any other administration related responsibilities that may arise in line with business requirements.
Key requirements:
- Educated to GCSE Level, Maths & English A – C.
- Proficiency with Microsoft Word, Excel and Outlook
- Excellent interpersonal skills and customer service skills.
- Excellent command of English (both verbal and written) are essential.
- Strong numeracy skills and excellent eye for detail.
- Ability to prioritise work and deal with competing deadlines
- Conscientious, customer focused and able to prioritise workloads.
- Show initiative & flexibility, and be able to work with minimum supervision after suitable training.
- Confident in being part of a team where accuracy, attention to detail and timeliness are all critical.
If you believe you have the skills and experience to contribute to Entel’s success and are eager to be part of a rapidly growing organisation, we would love to hear from you. All applications will be treated with the strictest confidence.
Candidates must live within a commutable distance of the office. Therefore applicants should ideally live in one of the following: Elstree, Borehamwood, Stanmore, Edgeware, Stanmore, Bushey, Watford, Harrow or Shenley or immediate surrounding area. If not please do NOT apply''
Job Types: Full-time, Permanent
Pay: Up to £31,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
- Referral programme
- Sick pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Sales administration: 5 years (required)
Work Location: In person
