Overview
Join our dynamic dental team as a Full Time Dental Receptionist and become the friendly face that welcomes patients and keeps our practice running smoothly! This energetic role is perfect for someone who thrives in a fast-paced environment, loves providing excellent customer service, and is eager to contribute to a positive patient experience. As the first point of contact, you'll be instrumental in managing appointments, handling administrative tasks, and ensuring our office operates efficiently every day.
Responsibilities
- Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door
- Schedule, confirm, and reschedule patient appointments with precision and care
- Manage patient check-in and check-out processes efficiently, including collecting necessary information and payments
- Answer incoming phone calls promptly, addressing inquiries or directing calls to the appropriate team members
- Maintain accurate patient records and update appointment schedules using dental office management software
- Carry out routine house-keeping procedures on the computer, including undertaking regular back-ups in line with practice policies
- Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out
- Collaborate with dental staff to ensure smooth workflow and exceptional patient service at all times
- Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
- Keep the office, patient’s toilet and reception area tidy and welcoming
Requirements
- Prior experience is highly preferred, especially within a healthcare or dental setting
- Strong administrative skills with attention to detail and organizational ability
- Excellent communication skills to interact effectively with patients and team members
- Ability to multitask efficiently in a busy environment while maintaining professionalism
- Proficiency in using office software and dental practice management systems is a plus
- A positive attitude, reliability, and a passion for delivering outstanding customer service
Join us in creating a welcoming environment where patients feel cared for and valued! This full-time position offers the opportunity to grow within a supportive team dedicated to excellence in dental care.
Pay: From £13.00 per hour
Ability to commute/relocate:
- Paignton TQ4 5BP: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
