Customer Service Representative - temporary
Corby | Full Time | Monday-Friday | 9am-5pm
We're looking for someone to join the Daily Dose team on a temporary basis for a minimum of 8 weeks, with the possibility to extend, dependent on volume of work.
Daily Dose is one of the UK's fastest-growing cold-pressed juice brands. We supply hundreds of cafés, coffee shops, wholesalers and retailers across the UK with fresh juices made from rescued British fruit and vegetables.
We're a small team that works hard, gets stuck in and genuinely enjoys what we do. If you're organised, like being busy and enjoy helping customers, we'd love to hear from you.
The Role
You'll play a key part in keeping our customer operations running smoothly, working closely with the sales and operations teams.
Day-to-day you'll be responsible for:
● Processing customer orders
● Managing the customer inbox and responding to emails
● Communicating any out-of-stock products to customers
● Liaising with the warehouse and wider team to make sure orders run as planned
● Supporting customers with general queries
● Helping with customer outreach via email when needed
We're looking for someone who:
● Has previous customer service experience
● Has excellent written English
● Has great attention to detail
● Is organised and can manage multiple tasks at once
● Is confident communicating with customers by email
● Picks things up quickly and isn't afraid to ask questions
● Has a positive attitude and enjoys working as part of a team
What you'll get
● Full-time hours (Monday-Friday, 9am-5pm)
● A friendly, supportive team
● Free Daily Dose juice whenever you fancy one
● Experience in a fast-growing business with opportunities to grow our team
If this sounds like something you'd enjoy, we'd love to hear from you. Please contact our HR department on [email protected] if you want further information.
Pay: £14.00-£14.75 per hour
Benefits:
Experience:
- Customer Service : 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Corby, Northamptonshire (preferred)
Work Location: In person
