General Manager – Castle Carvery Clocktower
We're looking for a driven General Manager to lead our high-performing carvery restaurant. Exceptional hospitality is all about consistency, quality, and creating memorable guest experiences, and you'll be at the forefront of delivering it all. This is a hands-on leadership role where you'll take full accountability for the day-to-day operation, from leading and developing your team to ensuring every guest leaves satisfied.
About You
You're a confident leader with a passion for hospitality and a proven track record in managing busy food-led venues. You lead by example, thrive under pressure, and know how to build a strong, motivated team. You're commercially aware, highly organised, and committed to maintaining high standards across all areas of the business.
Key Responsibilities
Your role will include (but is not limited to):
- Overseeing the full day-to-day operation of the restaurant
- Leading, motivating, and developing both front of house and kitchen teams
- Delivering a consistently high-quality guest experience across all service periods
- Managing staffing levels and rotas effectively
- Ensuring the carvery and full food offering is delivered to brand standards
- Maintaining high standards of cleanliness, safety, and compliance at all times
- Managing stock and ordering
- Handling guest feedback and resolving any issues professionally
- Ensuring full compliance with all licensing, food safety, and health & safety regulations
- Supporting recruitment, training, and succession planning within the team
Experience
- Previous experience as a General Manager or strong Assistant/Deputy Manager in a high-volume hospitality environment
- Experience in food-led operations (carvery experience is advantageous)
- Strong leadership, organisational, and communication skills
What We Offer
- Competitive salary
- Structured onboarding
- Ongoing leadership development
- Free on-site parking
- Pension scheme
- 5.6 weeks holiday allowance (pro rata)
- Full-time, permanent contract
We're open 365 days a year, so flexibility to work evenings, weekends, bank holidays, and over the Christmas period is required.
If you're ready to take the next step in your career and lead a busy, guest-focused carvery restaurant to continued success, we'd love to hear from you.
Work Location: In person
