About the team
Our Supply Chain function sits at the heart of delivering exceptional customer experiences across our stores and channels. The team is responsible for ensuring the right products are in the right place at the right time, balancing availability, efficiency, and cost. Working closely with Commercial, Retail, and suppliers, the team plays a critical role in driving performance across a multi-billion-pound portfolio while continually improving how we operate to meet evolving customer expectations.
More about the role
As a Category Demand Manager, you will take ownership of the end-to-end performance of a category, leading day-to-day operations to deliver high product availability, optimal stock levels, and efficient cost to serve outcomes. You will oversee demand planning activity, ensuring forecasts are accurate and aligned to trading plans, while managing performance across a significant sales portfolio.
You will also lead key programmes and seasonal events, such as peak trading periods and proposition changes, ensuring the supply chain is set up to deliver. Working cross-functionally, you will build and execute medium-term plans, influence senior stakeholders, and drive initiatives that improve network efficiency, working capital, and overall supply chain performance.
More about you
You bring demonstrable experience of working within supply chain, demand planning, or a related operational environment, with the ability to analyse data and translate insights into clear actions. You are comfortable working with demand planning systems and using data interrogation techniques to identify and resolve performance issues.
You have proven capability leading and developing teams, creating clear objectives and supporting individuals through coaching and feedback. You build effective working relationships across functions, communicate with clarity, and can influence decisions by presenting structured, evidence-based recommendations.
Essential criteria
- Proven experience managing demand planning, forecasting, or supply chain operations within a commercial or retail environment
- Demonstrable ability to analyse complex datasets and apply root cause analysis to inform decision-making
- Experience using demand planning or supply chain systems (e.g. SAP, Oracle, JDA, or similar) to optimise performance outputs
- Proven track record of leading, coaching, and developing a team to achieve defined performance objectives
- Evidence of influencing cross-functional stakeholders to deliver measurable improvements in availability, cost, or efficiency
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