Role Overview
We are looking for an experienced Product Owner to lead the definition and delivery of digital change within the Banking's agile delivery framework. Acting as the voice of the customer and the business, you will own the product backlog for a cross-functional engineering lab, shape and sequence change against measurable outcomes, and ensure delivery lands safely within the governance, risk and regulatory expectations of a major UK bank.
What You Would Do in This Role
· Product Vision & Backlog: Own, refine and prioritise the product backlog; translate strategy into clear epics and user stories with well-defined acceptance criteria, always sequenced by customer and business value.
· Agile Change Management: Lead change through agile ways of working — shaping initiatives, managing cross-team dependencies and guiding change through the Group’s change frameworks and approval gates.
· Delivery Leadership: Work day to day with engineering, design and QA to plan sprints, remove blockers, accept stories and maintain a predictable, high-quality flow of delivery.
· Stakeholder Management: Build strong relationships across business units, platform teams, risk and compliance; communicate progress, trade-offs and decisions with clarity and confidence.
· Customer & Data Focus: Use customer insight, analytics and experimentation to inform priorities; define and track OKRs and KPIs that evidence outcomes, not just output.
· Governance & Risk: Ensure change is delivered in line with regulatory obligations and Group policies, with appropriate controls, audit trails and engagement of second-line functions.
· Continuous Improvement: Champion agile maturity within the lab — improving ways of working, shortening feedback loops and fostering a culture of learning and ownership.
Skillsets Required
Essential
· Proven experience as a Product Owner in large-scale agile delivery environments (Scrum and/or SAFe), ideally within financial services or another highly regulated industry
· Strong agile change management expertise — shaping, sequencing and landing complex change across multiple teams and stakeholders
· Skilled in backlog management and agile tooling (Jira, Confluence) with excellent user story and acceptance criteria writing
· Outcome-driven mindset with experience defining and tracking OKRs/KPIs and using data to drive prioritisation decisions
· Excellent stakeholder management and communication skills, up to senior leadership level
· Sound understanding of risk, governance and regulatory considerations when delivering change in banking (e.g. FCA expectations, Consumer Duty)
Desirable
· Experience of Financial sector or another major UK bank’s change and delivery frameworks
· Product Owner certification (CSPO, PSPO or SAFe POPM)
· Experience with digital and mobile banking journeys and app delivery teams
Pay: £70,000.00-£80,000.00 per year
Work Location: Hybrid remote in London
