We are looking for a highly organised and proactive Sales Executive to join our team.
This role is responsible for supporting the sales function by managing booking administration, customer and franchise owner communications, scheduling changes, and general operational support. The successful candidate will become a key point of contact for booking-related tasks, ensuring a smooth experience for customers and franchise partners.
This is an excellent opportunity for someone who enjoys organisation, problem-solving, and providing exceptional support in a fast-paced environment.
Key Responsibilities
- Manage booking administration from confirmation through to completion.
- Handle franchise enquiries via phone, email, and internal systems.
- Coordinate booking amendments, reschedules, and cancellations.
- Liaise with franchise partners to ensure bookings are accurately managed and communicated.
- Maintain accurate records within the CRM and booking systems.
- Monitor booking schedules and identify potential issues before they arise.
- Support the sales team with administrative and operational tasks.
- Ensure a high standard of customer service is delivered at all times.
Skills & Experience
Essential
- Previous administration, customer service, or sales support experience.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Previous experience in a sales or operations support role.
Desirable
- Experience managing bookings, scheduling, or appointments.
- Experience working with franchise businesses or multiple stakeholders.
- Ability to manage multiple tasks and priorities simultaneously.
- Confident using CRM systems and Microsoft Office or Google Workspace.
Personal Qualities
- Organised and methodical.
- Friendly and professional communication style.
- Positive and proactive approach to problem-solving.
- Reliable and dependable.
- Comfortable working in a fast-paced environment.
Benefits
- Ongoing training and development.
- Supportive team environment.
- Be a part of a small team which supports an aggressively growing business.
- Huge opportunities to learn, earn and thrive
Pay: £27,500.00-£28,500.00 per year
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- On-site parking
- Work from home
Work Location: In person
