WE DO NOT OFFER SPONSORSHIP AT PRESENT
JOB DESCRIPTION
Job Title Support Worker
Reporting to House Leader
Accountable to Registered Manager
Purpose of Role
To provide professional care and support to adults age 18+ with moderate to severe learning and/or physical disabilities and/or autism, within their own homes.
Key Responsibilities
- Supporting people with disabilities to live their best lives! And have a good quality of life which ensures they are safe, happy, healthy and cared for.
- Ensuring all of the customers’ needs are met to the highest possible standard and in line with their care plans and current legislation.
- Monitoring the maintenance of customers’ homes and observing the health and safety policies and procedures at all times.
- Managing budgets, keeping accurate records of the customer’s finances and handling their monies in a responsible and considerate manner.
- Reporting and recording significant incidents/events to relevant personnel and/or agencies.
- Communicating at all levels with all relevant parties to ensure the smooth running of the service and business and to ensure the customers’ needs are handed over effectively.
- Correct storage and administration of medication.
- Maintaining systems, policies and procedures put in place by management and the company.
- Ensuring company vehicles are maintained and safe.
- Ensuring confidentiality of the customers, staff teams and the company, in accordance with the GDPR at all times.
- Safeguarding customers from harm and abuse
- Observing and reflecting the aims and objectives and the statement of purpose for each place of residence.
- Always treat customers with the utmost respect and ensure that their rights are observed at all times.
- Promote customers’ independence by enabling them to achieve within their capabilities.
- Promoting and facilitating relations with friends and family
- Liaising with external agencies and provisions
Duties will include
- Personal care
- Moving and handling customers
- Organising and attending appointments
- Supporting customers during adult education
- Taking customers out on activities
- Supporting customers to achieve
- Supporting customers to develop their life skills
- Promoting independence at all times
- Risk assessing
- Advocate for customers and other vulnerable people in society.
- Promoting equal opportunities at all times – supporting customers to overcome any obstacles that stand in the way of them and their endeavours.
- General housekeeping
- General maintenance
- Participating in assessments, reviews and meetings
- Preparing food and beverages
- General administration
- Undertaking Sleep-in duties as required
- Health and safety checks
- Fire safety checks
- Key working
- Disposal of waste
- Participate fully in staff and house meetings, supervisions and appraisals
- Completing all tasks set by a House Leader or Management
Training
- Participate fully in the company induction and training programme.
- Undertake mandatory qualifications, recognised nationally and as required by current legislation.
- Attend regular supervisions
- Identify own training and development needs
- Partake in annual appraisals
Skills Required
- Team Working
- Apply company ethos throughout all aspects of role
- Communication both written, verbal and a willingness to explore alternative methods of communication.
- Adaptability to change
- Personal organisation
- Problem solving
- The ability to work unsupervised and supervised
Essential Requirements
- Must have knowledge or understanding of people with learning disabilities and what constitutes quality care.
- Must be able to demonstrate an understanding of the needs of each customer and how to work with the team to ensure all support is individualised.
- A genuine interest and caring approach to working with adults with learning disabilities
- Motivation and enthusiasm
- Reliable and trustworthy with a good attendance record
- Willingness to undertake identified additional training needs, and apply any new skills learned in the workplace.
- Must speak English well and have good communication and listening skills and/or be prepared to develop these skills to their full potential.
- Must have a sound understanding of the English language and thus have the ability to record all relevant information pertaining to Customers and/or the effective running of the Home; accurately, legibly using only acceptable English grammar.
- Must have a friendly disposition and be a kind and caring person.
- Must have the ability to treat all service users, fellow colleagues and visitors to the service in a polite and courteous manner and answer the phone correctly.
- Must follow company policies and procedures at all times.
- Always exercise a duty of care over any task or situation in the best interest of our customers.
Preferences
- Experience of working in a customerial home or support living accommodation, as part of a small staff team.
- Car driver
This Job Description is not an exhaustive list of duties or responsibilities but accurately reflects the current position.
"IN RETURN WE PLEDGE"
Hi! We are a small family run company who support adults with learning disabilities living within their own homes. Our directors have a long history in the health and social care field and combined feel as though they fill in each other’s gaps .
Daniel is an owner and registered manager. His role and past experience is very hands on – caring and supporting people with learning and some physical disabilities. He was a director and manager for another provider for 17 years – completing payroll, invoices and other business runnings.
Brie’s experience surrounds human resources and compliance in the care sector. Brie has done this since 2004 and has met and worked for some fantastic providers along way, not exclusive to learning disabilities either. She works mainly at the office and makes sure all the company paperwork is up to date and in line with the law.
Our ethos surrounds giving our customers the best quality of life possible and we truly believe that in order to achieve this, we need to employ and nurture a support team whom can deliver this ethos every day.
In return, we pledge the following:
To offer a competitive rate of pay which will increase in line with the national wage guidelines AND you will also be rewarded for your loyalty and achievements within your role.
To train you to fulfil your role to the very best of your ability and we will support and supervise you regularly to maintain this.
We will make sure that you are treated with absolute respect and kindness by everyone – you are our service and are considered our most valuable asset to deliver high levels of care and support to our customers.
The Pod is our head office and is a place that you can visit Monday – Friday 9am – 5pm for any reason and always made to feel welcomed.
A manager is always available to you for anything you might need when on shift.
We will use company profits to reward you and the rest of the team for your hard work.
We will support you if you aren’t performing and treat you fairly if you are to display questionable conduct.
Any criticisms of you are done so privately and constructively.
Any action taken against you is fast, discreet, fair and consistent.
We will ask you to feed back to us in supervision and the annual quality assurance campaign how you think we perform as a service and employer so we can make sure that you are happy at work.
We will ensure your working conditions are safe and pleasant and provide any safety equipment you need to do your job.
We offer an Employee Benefits Package which includes discounts at cinemas, retailers & gyms as well as access to mental and physical wellbeing services (Yoga, therapy etc).
SPECIFICS OF THE OPPORTUNITY
Job Types: Full-time, Part-time, Permanent
Pay: £11.44-£12.70 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free fitness classes
- Free flu jabs
- Health & wellbeing programme
- On-site gym
- On-site parking
- Store discount
Shift:
Work days:
- Every weekend
- Monday to Friday
- No weekends
- Weekends only
Application question(s):
- Sleep In duties are essential to this role. Are you able to work sleep in duties when required?
- There will be some weekend work involved with this role. Are you available to work weekends?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
