JOB SUMMARY
As a Success Coach with Think Employment, you will guide adults in West Yorkshire as they take their next step towards a better future. You will help each person find the right programme for their goals, offering clear and impartial advice at every stage. If you are supportive, motivated by positive outcomes, and want your work to make a real difference, this could be the role for you.
KEY RESPONSIBILITIES
- Support learners through enrolment so their first experience is positive and they feel ready to succeed.
- Listen to each learner, understand their needs, and guide them towards the course and support that fits best.
- Work towards enrolment goals, but always keep quality and learner support at the heart of what you do.
- Keep records accurate and build strong, positive relationships with learners, colleagues, and partners.
ESSENTIAL REQUIREMENTS
- You are motivated by positive outcomes and can meet goals without losing sight of quality or care for others.
- You communicate well and build positive relationships, whether by phone, video, or email.
- You are organised, reliable, and pay close attention to detail.
- You have experience using systems to manage information and keep records accurate.
BENEFITS
- You will earn a salary between £26,227.50 and £28,860.00 per year.
- You will have 25 days of annual leave, plus Bank Holidays.
- You can choose to buy up to 5 extra days of annual leave each year.
- You will receive one paid Life Event Day and one paid Volunteering Day each year.
- You will finish early at 15:30 once a month.
- You will have access to a pension scheme.
- You can claim money back on optical, dental, physiotherapy, and more, and access a 24/7 virtual GP through the Westfield Health Cash Plan.
- You will have access to an Employee Assistance Programme and retail discounts.
At Think Employment, we are committed to paying a Real Living Wage and supporting disabled applicants. Our mission is to help adults build better futures through skills and support. When you join us, you become part of a supportive team where your work makes a real difference in your community.
Pay: £26,227.50-£28,860.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Health & wellbeing programme
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Work from home
Work Location: Hybrid remote in Leeds LS1 5HD
