Sales Office Manager
Plinth Medical is looking for an experienced sales professional to join the Sales and Customer Support Team as Sales Office Manager. Plinth Medical is a well established and successful UK manufacturing business that is a leader in its field and exports all over the world.
Requirements of the role:
- Oversee a team of 9 covering the Sales, Customer Service and Service Engineer teams.
- Offer excellent customer service to both internal and external customers.
- Be the first point of contact answering incoming sales phone calls and emails and actioning then appropriately.
- Oversee the processing of all UK and Export orders on a bespoke CRM system, checking pricing, specification and other customer requirements including:
- -Confirming delivery dates with customers.
- -Providing customer quotes in a timely and professional manner.
- -Raising proforma invoices as required for distributors and retail customers.
- Work as a team player and assist with cover for other Sales & Customer Support Team members during holidays and sickness absences.
Experience and Skills:
- Previous experience in an office based sales role including team management.
- Excellent organisational skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work effectively across the Sales & Customer Support Department and managing multiple priorities.
This is a full-time office-based position Monday-Friday 08.30-17.00.
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Work Location: In person
