Multi-Site Practice Manager – Full Time (Monday to Friday)
Location: Woking Dental Care & Academy Dental Care Shepperton
Woking Dental Care, Academy Dental Care Shepperton, Academy Dental Care Sandhurst are leading fully private dental practices, dedicated to providing exceptional patient care, advanced technology, and a warm, boutique experience. We are seeking a proactive, people-focused Practice Manager to lead our growing team, drive operational excellence, and ensure our patients continue to receive the very best in modern dentistry.
About the Role
As a Multi-Site Practice Manager, you will take full responsibility for the day-to-day running of the practices, ensuring smooth operations across all departments. You’ll work closely with clinicians, dental nurses, and the front-of-house team to deliver a seamless and memorable patient journey.
This is an exciting opportunity for a commercially minded, forward-thinking leader who values teamwork, efficiency, and exceptional patient care.
Key Responsibilities
- Lead, motivate, and support a multidisciplinary team to consistently deliver outstanding patient experiences.
- Oversee financial performance, including budgeting, forecasting, billing, and revenue growth.
- Manage HR functions, including recruitment, onboarding, training, and performance management.
- Ensure full CQC and GDC compliance, maintaining up-to-date documentation and policies.
- Oversee marketing and social media activities, ensuring engaging and compliant content aligned with brand guidelines.
- Manage CRM systems and lead conversion, tracking patient journeys and ensuring prompt, professional communication.
- Support clinicians and reception in maximising treatment uptake and patient satisfaction.
- Oversee stock control, sundries management, and supplier relationships to maintain efficiency and cost control.
- Drive patient feedback, Google reviews, and continuous improvement across all service areas.
- Develop and implement strategies to enhance the overall patient experience and practice reputation.
Skills & Experience
- Minimum 3 years Dental Management experience required.
- Proven experience managing a dental or healthcare practice is highly desirable.
- Strong understanding of CQC compliance, HR processes, and practice finance.
- Confident in using CRM and dental software systems.
- Excellent leadership, communication, and problem-solving skills.
- Commercially aware, with the ability to identify opportunities for growth and efficiency.
- Organised, adaptable, and focused on delivering an exceptional patient experience.
- Friendly, approachable, and committed to fostering a positive and supportive team culture.
Why Join Us?
At Academy Dental Care, we believe that success starts with our people. You’ll join a forward-thinking, fully private practice that combines state-of-the-art technology, digital systems, and a patient-first ethos. As Practice Manager, you’ll have the autonomy to shape how the practice grows — with full support from a collaborative leadership team and the reward of a quarterly performance bonus.
Job Type: Full-time
Pay: Up to £40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Application question(s):
- What would make you a stand out candidate for this position
- Do you need sponsorship or on a visa?
Work Location: In person
