Sales Administrator
About the company
Surteco UK is part of the global SURTECO Group, a leading supplier of decorative surface foils and edge banding solutions. Although we are a small UK team of around 35 employees, we consistently deliver outstanding results and play an important role within the wider Group.
We are proud of our collaborative culture, strong work ethic, and commitment to delivering excellent service to our customers.
Job Overview
We are looking for a highly organised and proactive Administrative Specialist to support our day-to-day operations.
This is a varied role where no two days are the same. You will be the first point of contact for customers, process orders, maintain accurate records, and work closely with colleagues, suppliers, and customers to ensure everything runs smoothly. This role requires excellent attention to detail, the ability to multitask effectively, and confidence in prioritising a varied workload.
We are looking for someone who is organised, dependable, customer-focused, and able to manage a busy workload with confidence.
Job Summary
· Process sales and purchase orders accurately and efficiently
· Provide specialist administrative support to managers, teams, and stakeholders.
· Coordinate and manage day-to-day administrative activities to ensure smooth and efficient operations
· Monitor workflows and service requests, ensuring deadlines and service standards are met
· Act as a key point of contact for internal and external stakeholders, responding to enquiries professionally and efficiently
· Maintain customer records and provide updates on ongoing orders
· Produce weekly stock reports for customers
· Liaise with customers, suppliers, and internal departments
· Support stock management and forecasting activities
· Carry out general administrative duties
· Ensure records and information are kept accurate and up to date
About you
You will be:
· Organised and able to prioritise your workload
· A strong communicator with a positive attitude
· Comfortable working both independently and as part of a team
· Detail-oriented and accurate in your work
· Quick to learn new systems and processes
· Professional, approachable, and customer focused
· Confident working with numbers and data
· Committed to delivering excellent customer service
· A team player
Previous administration, customer service, or office experience is essential.
What We Offer
· Company pension contribution of 8.5%
· Additional holidays, allowing you to earn up to 38 days inclusive of service days
· Quarterly attendance bonus
· Life insurance
· Employee Wellbeing Programme allowing colleagues free access to counselling services and advice on personal matters
· Mental Health First Aiders
· Company uniform
· Early finish on Fridays (rota basis)
· Free on-site parking
Job Types: Full-time, Permanent
Pay: £24,500 - £26,500 per year
Ability to commute/relocate:
- Burnley BB10 2TB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: £24,500.00-£26,500.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Ability to commute/relocate:
- Burnley BB10 2TB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
