Regional Operations Manager – Roofing Maintenance & Repair
North West England | £45,000 – £50,000 + Benefits
RoofCare is looking for an experienced Regional Operations Manager to lead our roofing maintenance and repair operations across the Northwest. This is a field-based leadership role with responsibility for a regional team, client relationships, and day-to-day service delivery across a portfolio of commercial and residential contracts.
If you have a background in roofing, building maintenance, or construction operations and are ready to take ownership of a region, we want to hear from you.
The Role
As Regional Operations Manager, you'll oversee the planning, delivery, and quality of all roofing maintenance and repair work across the Northwest region, managing a team of operatives to ensure jobs are completed safely, on time, and to a high standard.
Key Responsibilities
- Manage the day-to-day operations of roofing maintenance and repair contracts across the Northwest region
- Lead, coach, and develop a team of operatives
- Plan and schedule works to meet client SLAs and response time targets
- Own regional budgets, cost control, and P&L performance
- Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction
- Ensure all work is carried out in line with health & safety legislation, particularly Working at Height Regulations
- Monitor job quality through site visits and audits, resolving issues quickly and effectively
- Report on regional performance, including KPIs, job completion rates, and financial results
- Support recruitment, onboarding, and training of regional operational staff
- Hold day-to-day responsibility for people management across the region, including performance, absence, and development of direct reports
What We're Looking For
- Proven experience in a management role within roofing, building maintenance, facilities management, or construction
- Experience managing multi-site or regional field operations, ideally with direct reports and subcontractor teams
- Strong working knowledge of health & safety requirements, including Working at Height Regulations (IOSH/NEBOSH desirable)
- Commercially minded, with experience managing budgets, costs, and contract performance
- Demonstrable previous experience of people management, including managing performance, appraisals, and staff development
- Strong communication skills, with the confidence to manage client relationships at all levels
- Comfortable using job management/scheduling software and standard IT systems
- Full UK driving licence, with willingness to travel across the region
What We Offer
- Salary: £45,000 – £50,000, dependent on experience
- Company vehicle
- 25 days annual leave plus bank holidays
- Pension scheme
- Ongoing training and development
- The opportunity to shape and grow a regional operation
Location
This role covers the North West of England, with regular travel to sites across the region.
How to Apply
To apply, please send your CV and a brief covering note to [email protected], or apply directly via this listing.
RoofCare is an equal opportunities employer. We welcome applications from all suitably qualified candidates.
Pay: £45,000.00-£68,989.35 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
