Senior Facilities Manager - Kitt × Reeve
£60,000–£70,000 · London · Operations team
We're rebuilding facilities management: an AI platform that handles the volume, and expert FM people who own everything it can't. If you know plant and M&E, and think the industry is a decade behind what it could be, read on.
The setup
Kitt designs and operates workspace for brands worth leaving home for. Reeve is our sister platform - the AI that runs the portfolio: reactive jobs, compliance, suppliers, dispatch, reporting. Same business, two brands.
We are rapidly expanding across London and are onboarding 20+ buildings over the next 12 months.
The job
Report to the Head of Operations; deputise for her when she's out. Be Reeve's human expert on the complex long-tail issues the platform doesn't automate - and every one you solve makes it smarter.
You'll:
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Onboard new buildings - scoping plant, bringing incumbent suppliers across
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Own complex, multi-threaded issues end to end
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Approve spend up to your threshold, and challenge it where it's soft
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Catch M&E and compliance risk before it becomes a failure
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Bring diagnosis in-house instead of deferring to contractors
You
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High ownership. You take the whole problem, not your slice of it. When something's broken you fix it or find who can - you don't file it under "not my job" and move on.
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Easy to work with. Straight-talking, low-drama, quick to share what you know. Contractors, landlords, and your own team all find you the person who makes things simpler, not harder.
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Customer first. You measure the job by what the client experiences in the building, not by whether the box got ticked.
- Bias to action. You'd rather make the call and adjust than wait for permission.
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Real hard-FM depth to back it up: multi-site FM across HVAC, electrical, water, lifts, BMS and fire - you can scope a building and spot the risk on sight.
How we work
Fast, tech-first. Real ownership early, real judgment expected. If you want a fixed remit and a settled process, this isn't the job for you. If building something new while running buildings better than anyone else sounds good, you'll fit.
We'll Kitt you out
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Starting salary of £60,000-£70,000, depending on experience
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Generous stock option scheme (ask us what this means if you're not sure)
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28 days holiday a year plus Bank Holidays
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Parental leave: up to 12 weeks paid for the primary caregiver
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Pregnancy loss support leave
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Regular socials. We love a good party.
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Free weekly lunch, bi-weekly breakfast and daily snacks
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Annual company trip
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Team socials on a Thursday
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Octopus Money Coach
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Workplace Nursery Benefit
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Cycle to Work scheme
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Season Ticket Loans
Process: one-way video panel interview with a task final interview with the COO
