Job Title: Human Resources (HR) Officer
Department: Human Resources
Reports To: Registered Manager Operations Director
Location: Office Based (with occasional travel to services if required)
Employment Type: Full-time
Salary: dependent on experience
Human Resources Officer is responsible for supporting all aspects of the employee lifecycle, ensuring the company attracts, recruits, develops, and retains a skilled workforce while maintaining compliance with employment legislation, CQC requirements, and company policies.
The HR Officer will work closely with management to promote a positive workplace culture and ensure all staff receive the support and guidance needed to deliver high quality care.
Key Responsibilities
Recruitment & Onboarding
- Manage end-to-end recruitment processes, including advertising vacancies, shortlisting applicants, arranging interviews, and preparing employment offers.
- Coordinate safer recruitment practices in accordance with CQC regulations.
- Process DBS applications, right-to-work checks, employment references, and identity verification.
- Prepare employment contracts, offer letters, and induction documentation.
- Ensure all new employees complete mandatory compliance requirements before commencing employment.
- Maintain accurate recruitment records.
Employee Relations
- Provide advice and guidance to managers on HR policies and procedures.
- Support disciplinary, grievance, capability, and absence management processes.
- Assist with investigations and formal meetings, ensuring fairness and compliance with employment law.
- Promote employee wellbeing and positive employee relations.
HR Administration
- Maintain confidential employee personnel files.
- Ensure HR records are accurate, complete, and GDPR compliant.
- Monitor probationary reviews and contract renewals.
- Produce HR reports and workforce statistics.
- Update HR systems and employee databases.
Compliance & Training
- Monitor mandatory training compliance and professional registrations.
- Ensure staff records meet CQC and regulatory requirements.
- Support internal audits and compliance inspections.
- Assist with policy reviews and implementation.
- Keep up to date with changes in employment legislation and best practice.
Payroll & Attendance Support
- Prepare payroll information, including new starters, leavers, sickness, annual leave, and contractual changes.
- Monitor staff attendance and sickness records.
- Support managers in managing absence and return-to-work processes.
Learning & Development
- Coordinate staff induction programmes.
- Arrange mandatory and specialist training.
- Support performance reviews and personal development planning.
- Assist with career development initiatives and succession planning.
General Responsibilities
- Maintain strict confidentiality at all times.
- Promote equality, diversity, and inclusion throughout the organisation.
- Support managers with workforce planning.
- Attend meetings, supervision sessions, and training as required.
- Undertake any other duties appropriate to the role.
Person Specification
Essential
- Previous HR experience in a professional environment.
- Good understanding of UK employment law and HR best practice.
- Excellent organisational and administrative skills.
- Strong communication and interpersonal skills.
- Ability to handle confidential information with discretion.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to prioritise workload and meet deadlines.
Desirable
- Experience within the health and social care sector.
- Knowledge of CQC regulations and safer recruitment requirements.
- CIPD Level 3 or Level 5 qualification (or working towards).
- Experience using HR and recruitment management systems.
- Experience supporting payroll administration.
Key Skills
- Excellent attention to detail.
- Professional and approachable manner.
- Strong problem-solving abilities.
- Ability to work independently and collaboratively.
- High level of integrity and confidentiality.
- Excellent written and verbal communication skills.
Benefits
- Competitive salary.
- Company pension.
- Paid annual leave.
- Ongoing training and professional development.
- Opportunities for career progression.
- Employee Assistance Programme (where applicable).
- Supportive and inclusive working environment.
Pay: £24,420.00-£44,334.39 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
