About FTR
Transforming how passengers buy and use rail
Britain's railways must deliver for passengers now and in the future. That's why the government and the rail industry are delivering a programme of reforms to make rail easier to buy and use:
- Easier to understand, better value fares - Straightforward ticket choices and fair, consistent prices, including more lower fares.
- Confidence you have the right ticket - Simple to understand the ticket you need and better protection for honest passengers through industry-wide action to tackle fare dodging and fraud
- Easier ways to buy tickets - A high quality GBR website and app selling and serving passengers' rail journeys, alongside independent retailers.
- Rail integrated with other public transport in major urban areas - Tap-in tap-out expanded to Greater Manchester, the West Midlands and more of the South East, with new mobile payment trials testing future innovation.
- Better, more accessible retail experience - More support for passengers including those who rely on paper tickets or cash, or who need extra assistance.
We're not waiting. As we become Great British Railways, a programme of reform is already making rail easier to buy and use, helping rebuild trust in rail and encouraging more people to travel by train.
This is a rare opportunity to shape one of the most important changes underway in Britain's railways. As Strategy Lead, you will help define how fares, ticketing and retail are transformed for millions of passengers - making rail simpler, fairer and easier to use. You'll work at the centre of a high-profile, multi-million-pound reform programme, bringing together project teams, delivery partners, government and industry stakeholders to create clear direction, build consensus and turn complex challenges into practical improvements that deliver lasting value for customers and the wider railway.
Essential
- Proven experience leading strategy development in complex, multi-stakeholder environments
- Strong understanding of business case development (Green Book and Teal Book aligned)
- Ability to translate complex problems into clear strategic frameworks and narratives
- Ability to build productive relationships across multiple internal and external stakeholders through complex relationships and delivery projects
- Effective at proactively facilitating discussions that align differing views, clarify decisions and maintain momentum on complex projects
- Experienced working across policy, commercial, and customer environments, with strong understanding of customer and commercial strategy design and delivery techniques.
- Excellent communication and interpersonal skills with the ability to influence senior stakeholders particularly in sensitive, high-profile situations along with the political acumen to impact across Government and the rail industry
Desirable
- Proven experience in delivery solutions in rail
- Knowledge of current rail technology offering
- Strong analytical and project and programme management skills, working at pace in a high profile, highly political environment.
This role is available on permanent contract or secondment for 12 months.
We're an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby Offices for a minimum of three days per week. We encourage people to work flexibly and we're open to hybrid working! We'll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.
If you're working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into Network Rail and where successful to support your release.
