Full Time (37 hours) - Fixed Term Contract (12 months) - High Wycombe
Salary £33,951 - £37,694
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- hybrid working (dependent on business needs)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Lois Eley on
[email protected]
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to
[email protected] if you have any specific needs or if you would like more information on how we can support you.
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 10 June 2026
Interview Date: week commencing 15 June 2026
If you are invited to interview for this role, you will need to provide evidence of your eligibility to work in the UK and if on a Visa, current visa and status. Sponsorship is dependent on the salary level of the position.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.
To work as part of the Systems Management Team to support, maintain and develop a selection of systems and identify opportunities for business process optimisation to improve organisational efficiency.
To assess how well an existing or new piece of software, system or hardware fits the business needs of the University as part of a project or a standalone task.
To work with users at all levels within the business, identifying and documenting user requirements and producing the relevant specifications for a new systems or service.
To participate in business process improvement, requirements gathering and solution design workshops.
To support work that is being undertaken to design a solution or business process.
To contribute to the decision making about business process improvements and solution design based on analysis work as appropriate.
To provide second level operational support to staff for University systems, and ensure that relevant Digital and Technical Services (DTS) SLAs are met.
To liaise with stakeholders and developers to maintain and develop existing systems and ensure on-time delivery, technical compatibility and user satisfaction.
To develop an in-depth knowledge of end-to-end business processes and system functionality.
To co-ordinate the gathering, cleansing and validation of data.
To be responsible for functional design documents and related testing of developed solutions.
To prepare and deliver Unit Testing, Integrated System Testing (IST) and User Acceptance Testing (UAT).
To prepare policy, procedure and process documentation as required and requested.
To assist in the development of training materials, including online self-service training modules and hard copy training materials.
To assist in the delivery of train the trainer and end user training for new systems or services as requested.
To contribute to and provide information for user groups as required to guide the on-going development of systems.
To ensure that that all information is managed securely in accordance with University policies and information related legislation.
Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
Such other duties temporarily or on a continuing basis, as may reasonably be required.
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University. The three key behavioural indicators for this post are as follows:
