Overview
Join our dynamic team as a Sales/Office Administrator and become a vital part of our business operations! In this energetic role, you will streamline administrative processes, support sales teams, and ensure smooth communication between clients and internal departments. Your proactive approach and excellent organizational skills will help drive sales success and enhance customer satisfaction. This paid position offers an exciting opportunity to develop your IT, communication, and administrative expertise within a vibrant work environment.
Duties
- Monitoring the Orders email inbox, ensuring PO's are processed in an accurate and timely manner.
- Provide exceptional customer service by responding promptly to inquiries via email or phone, ensuring clear communication in English.
- Booking daily deliveries for orders going out on our pallet network system, ensuring the warehouse are given accurate picking details for loading in a timely fashion.
- Prepare and present sales reports using Microsoft Excel, PowerPoint, and Word to support strategic decision-making
- Coordinate sales documentation, including quotes, contracts, and order processing using Orderwise accounting software and other IT tools
- Provide exceptional customer service by responding promptly to inquiries via email or phone, ensuring clear communication in English
- Assist with administrative tasks such as filing, invoicing, data entry, and maintaining accurate records of sales transactions.
- Collaborate with cross-functional teams to ensure seamless flow of information and efficient operation of sales processes
Experience
- Proven experience in sales administration or a similar administrative role with a focus on customer service
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with CRM software systems, to manage client data effectively
- Knowledge of Orderwise software is a plus.
- Prior experience of B2B trading, especially within an industry that deals with physical stock and/or haulage and trucking is a plus.
- Excellent communication skills in English with the ability to convey information clearly and professionally, both internally within the business and externally with clients and suppliers
- Demonstrated organizational skills with the ability to prioritize tasks efficiently
- Ability to handle multiple responsibilities in a fast-paced working environment while maintaining attention to detail and accuracy
- Previous experience in IT or computer skills that support effective data management and reporting is essential
- Embark on a rewarding career path where your organizational prowess and enthusiasm will make a real impact! We value proactive individuals eager to grow their skills and contribute to our small but vibrant team.
Pay: £25,420.00-£37,589.30 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Private medical insurance
- Sick pay
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Brentwood CM13 3XL (required)
Work Location: In person
