Job Overview
The Business Development/Sales Manager will support the business to Identify and qualify new business opportunities in target markets whilst account managing a portfolio of customer accounts, ensuring customer satisfaction, driving and delivering sales performance.
They will be the primary point of contact for our customers, working with the senior team and cross‑functional heads of departments to deliver quality solutions.
Business Development Key Responsibilities
- Researching prospects and developing plans/strategies to generate leads
- Building and maintaining relationships with new and existing clients
- Developing tailored proposals and presentations that address client needs and objectives
- Negotiating contracts and closing agreements in line with revenue and margin goals
- Collaborating with costings and production teams to align campaigns with growth priorities
- Monitoring market trends and competitor activity to inform business development strategies
- Preparing sales forecasts, pipelines and performance reports for senior management
- Acts as an ambassador of the business attending events as applicable
- Supports the marketing activities.
Account Management Key Responsibilities
- Manage a portfolio of accounts to achieve long‑term success by building and maintaining strong and lasting customer relationships.
- Generate existing customer new business through up-selling, cross‑selling, and identifying further opportunities.
- Resolve conflicts and provide timely solutions to customer issues.
Required Skills & Qualifications/knowledge
- Proven experience in New Business Development coupled with excellent Account Management Ideally within the export packing industry (Commercial and MoD but not limited to)
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and projects simultaneously.
- Knowledge of CRM software and MS Office.
- Business and strategic acumen and problem‑solving abilities.
- Packing standards-BS1133 Knowledge is also a desirable
Other notables
- A full UK Driving Licence is required
- Travel within the UK and occasionally abroad
Pay: £50,000.00-£60,000.00 per year
Benefits:
- Company car
- On-site parking
Work Location: In person