Are you passionate about making a lasting difference to the lives of vulnerable adults?
Luke House Hotel is an emergency hotel that provides support to a mixed client group (male and female) with varied support needs. St Mungo’s currently have 39 bed spaces and the other bed spaces are managed by Tower Hamlets Council, St Mungo’s provide the support element.
As an Assessment and Reconnection Worker, you will:
Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
Build and maintain effective relationships to support clients throughout their recovery.
Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
Monday - Friday (shifts between 8am and 9pm)
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the 'Apply Now’ Button to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 17th August 2026
Interview and assessments on: 25th / 26th August 2026
This role is not eligible for visa sponsorship. Applicants must have right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
