Guest experience assistant, Westfield
Job description:
Fixed-term contract: 13th July to (approx) 30th August 2026
Are you a hospitality worker with a passion for delivering great guest experiences?
We’re looking for part-time Guest Experience Assistants to join our team at our pop-up hotel, Westfield, as part of Argyl’s seasonal portfolio. This is a full-time role, with contracts 40 hours per week.
About us
We’re Argyl, a hospitality and property management company operating across the UK and Ireland. We focus on simple, high-quality stays: clean, comfortable spaces, friendly service, and local knowledge.
The role
Westfield is student accommodation during the academic year and operates as a short-term hotel over the summer.
You’ll be part of the Guest Experience Team, supporting check-ins and check-outs, responding to guest queries, and helping maintain high standards across the site. This is a hands-on role, you’ll be active across the building.
What you’ll do
- Support day-to-day operations across the site, keeping spaces clean, organised, and guest-ready.
- Assist guests with check-ins, questions, and general support throughout their stay.
- Handle basic bookings, payments, and reservations (training provided).
- Work closely with the team to keep everything running smoothly and communicate clearly throughout shifts.
What we’re looking for
- Reliable, practical, and happy to get stuck in.
- Confident working with people and delivering good service.
- Organised and comfortable using basic systems.
- Calm under pressure and able to adapt when things get busy.
- A team player who communicates clearly and works well with others.
Contract details
- Part-time role, range of hours/week - minimum 8 hours up to FT hours
- Shifts are scheduled ahead of time, with a mix of mornings and evenings (up until 12am).
- Pay will be from £13.50 per hour, DOE, paid monthly.
- Applicants should be available for the full contract period.
Expected application dates
Job listing closing: Midday 24th June
Screening: 25th & 26th June
Interviews: 3rd & 4th July
The above dates are for guidance only, and we may close the listing early. With this in mind, early applications are encouraged!
We are also hiring for full-time Guest Experience Assistants. Please see our separate job listing if you are interested in full-time work.
Pay: From £13.50 per hour
Benefits:
- Employee discount
- On-site gym
Application question(s):
- Are you available for the full contract period (13th July to 30th August)
Experience:
- Customer service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
