Operation and Business Manager - Regional Op Courage, Berkshire Traumatic Stress Service and Birth in Mind
This is a unique opportunity for an experienced Operation and Business manager with extensive experience of leading complex operational services with clarity, compassion, and strategic vision to join our team.
We are looking for a resilient and forward-thinking leader who can:
- Inspire teams and foster a culture of compassion, inclusion, accountability, and continuous improvement
- Deliver robust performance across access, quality, workforce, and financial metrics
- Champion transformation and innovation in response to evolving patient and system needs
- Collaborate effectively with all stakeholders internally and externally including commissioners and subcontractors
This is a unique opportunity to shape the future working in close partnership with stakeholders to drive innovation and deliver outstanding patient-centred care.
You will play a key role in shaping long-term service development, improvement and innovation, ensuring alignment with national policy and patient demand.
The post holder will:
- Deliver effective operational management of the Op Courage, Berkshire Traumatic Stress Service and Birth in Mind service, including the production of programme strategy and plans and relevant documents to ensure strong management and assurance arrangements
- Cover all aspects of work associated with developing and running the service providing leadership for key priorities including the development of good governance, a clear work programme to ensure change / transformation and widespread stakeholder management.
- Oversee the three service budgets, ensuring that regular reporting and monitoring takes place and actions are identified to minimise financial risk.
- Ensure effective operational leadership in delivery of the service meeting KPIs and effective workforce planning.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for this role:
- Educated to master’s degree level in relevant subject or equivalent level qualification
or significant experience of working at a senior level in specialist area supported by professional development.
- Evidence of planning and delivering programmes and projects and services on time and to budget.
- Extensive experience of working with multiple stakeholders including commissioners and subcontractors.
- Awareness of NHS infrastructure, governance, and healthcare policy including veteran’s healthcare
- Significant experience of complex healthcare programme management.
- Specific training/experience in application of quality improvement methodology.
- PRINCE 2 or MSP qualified
Berkshire traumatic Stress Service and Birth in Mind are Berkshire based services, whilst our OpCourage Veterans Mental Health and Wellbeing Service covers the area of Berkshire, Buckinghamshire, Oxfordshire, and Hampshire including the Isle of Wight.
You will be joining a multi-disciplinary team. The service operational administrative base is in the University of Reading, Berkshire and there would be an expectation to work there at least once a week. In addition, there would be a need to travel across area covered when required, including to our subcontractors in Sussex. There are opportunities for flexible working.
For further information about the role, please see attached job description and person specification.
We have identified that this is a role where we have underrepresentation of ethnically diverse colleagues. As part of our commitment to inclusion and Unity Against Racism we offer guaranteed interviews to candidates who meet the essential criteria and identify as: Asian or Asian British, Black or Black British, Mixed and ‘Other’ Ethnic Groups.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Dawne West on 07768 250045 or email:
[email protected] who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
