Jewellery Sales Consultant
George Moss Jewellers | Uckfield, East Sussex
Full-time | 5 days per week (including one weekend day)
Salary: £22,880 - £27,040 per annum, depending on experience
Build a Career with George Moss
At George Moss Jewellers, we're not just looking to fill a role – we're looking for someone who wants to build a genuine career with us.
We are looking for a committed, enthusiastic individual who wants to grow, develop and become an important part of our future. This is an opportunity for someone who is looking for more than just their next job and wants to build a long-term career within an ambitious, forward-thinking independent jeweller.
Established in 1995, George Moss Jewellers has built an outstanding reputation for exceptional customer service, expert advice and creating memorable experiences for every customer who visits us. We are proud of our fantastic Google reviews, which reflect the passion, knowledge and dedication of our team.
We are a fast-paced and constantly evolving business. We don't stand still — we are always looking for ways to improve, embrace new ideas and enhance the experience we provide for our customers and our team.
We welcome people who bring a positive, can-do attitude, enjoy taking responsibility and want to play an active part in our continued growth.
We believe our people are our greatest asset, which is why we invest in our team through recognised jewellery industry training, professional qualifications and genuine opportunities for progression.
About the Role
This is a full-time position working five days per week, including one weekend day. Flexibility is essential to support holiday and sickness cover when required.
As a Jewellery Sales Consultant, you will play an important role in delivering the exceptional service George Moss is known for. Every day is different, and you will have the opportunity to help customers celebrate some of life's most important moments.
Key Responsibilities:
- Delivering outstanding, personalised customer service.
- Building long-term client relationships based on trust, honesty and professionalism.
- Advising customers on jewellery, watches and bespoke designs.
- Achieving and exceeding individual and team sales targets.
- Maintaining exceptional standards of store presentation and product display.
- Supporting our in-house jewellery and watch repair service (full training provided).
- Managing customer orders, repairs and administration accurately.
- Working independently with excellent organisation and time management.
- Supporting colleagues and contributing to a positive team environment.
- Continually developing your product knowledge through recognised training.
The Person We Are Looking For
We are looking for someone who:
- Is passionate about delivering exceptional customer service.
- Has a positive, enthusiastic and professional approach.
- Enjoys working with people and building genuine relationships.
- Takes pride in their work and pays attention to detail.
- Is reliable, organised and able to work in a busy environment.
- Is proactive, uses initiative and looks for solutions.
- Is keen to learn and develop new skills.
- Is comfortable embracing technology and new ways of working.
- Brings ideas and enjoys helping improve the way we work.
- Wants to build a long-term career, not simply find their next job.
Jewellery experience is welcome but not essential. We believe attitude, personality and a willingness to learn are just as important as experience. We can teach jewellery knowledge — we are looking for someone with the right mindset, enthusiasm and work ethic.
What We Offer
- Salary of £22,880 - £27,040 per annum depending on experience.
- 28 days annual leave including bank holidays.
- Recognised jewellery industry training and professional qualifications.
- Ongoing training and development.
- Genuine opportunities for career progression.
- A supportive, friendly and ambitious team environment.
- The opportunity to work with luxury jewellery, watches and bespoke designs.
- A workplace where your ideas are welcomed, and your contribution is recognised.
- A culture built on respect, teamwork and shared success.
Our Promise
At George Moss, commitment works both ways.
We ask our team to bring energy, professionalism and a willingness to go the extra mile every day. In return, we will invest in your future, support your ambitions and provide opportunities to grow both personally and professionally.
If you are looking for more than just your next job and want to be part of a successful, ambitious business that is always moving forward, we would love to hear from you.
To apply, please send your CV along with a short note explaining why you feel you would be a great fit for the George Moss team.
Pay: £22,880.00-£27,040.00 per year
Benefits:
Ability to commute/relocate:
- Uckfield TN22 1QR: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
