The Flat Pack Man NI Ltd is a well-established, small family-run business based in Bangor. With consistent year-on-year growth, we’re expanding our team and looking for a reliable and enthusiastic Warehouse / Admin Assistant to join us.
About the Role
This is a varied, hands-on position that combines office-based admin and customer service with light warehouse duties. You will be the friendly face of the business — supporting customers in our showroom while also helping keep operations running smoothly behind the scenes.
Pay: £15.20 per hour
Location : Bangor
Hours: 30 hours per week
Monday – Wednesday: 8:30am – 4:30pm
Thursday: 8:30am – 2:30pm
Overtime and additional hours are available depending on business needs. Both part-time and full-time options can be considered.
Rate: £15.20 per hour (£23,712 per annum for 30 hours, opportunities to earn up to £29,818)
Key Responsibilities
- Answering phone calls and responding to customer enquiries via email and WhatsApp
- Booking jobs, preparing quotes, and sending invoices
- Greeting customers in the showroom and helping them with our media walls and laminate flooring ranges
- Liaising with management and our on-site joinery teams
- Receiving and processing deliveries in the warehouse
- Picking and preparing orders for collection by joiners
- Operating a forklift (training and licence can be provided if needed)
Requirements (Essential)
- Proven experience in admin and customer service
- Excellent communication skills (verbal and written)
- Strong attention to detail and organisational skills
- Confident using computers, Microsoft Office, email, and social media
- Ability to work between the office and warehouse environments
- Reliable, flexible, and able to work independently when required
Advantageous but not essential:
- Previous warehouse experience
- Forklift (FLT) licence
- Joinery or building trade knowledge
Personal Qualities
- Positive attitude and a genuine willingness to help across departments
- Polite, professional, and customer-focused
- Reliable with a flexible approach to work
What We Offer
- Competitive hourly rate with overtime opportunities
- Employee discount on products
- Gym membership
- Free on-site parking
- Birthday day off
- Yearly bonus
- Company pension scheme
- Company car (for work use)
- Generous annual leave + additional leave
- Long-term career progression opportunities
- Supportive, friendly family-run team environment
If you’re organised, personable, and enjoy a mix of customer-facing and practical work, we’d love to hear from you.
To apply: Please apply via INDEED
The Flat Pack Man NI Ltd is an equal opportunities employer.
Pay: £15.20 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Experience:
- Administration : 1 year (required)
- Warehouse: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
