To apply: applicants will only be considered by sending your CV and covering letter to: [email protected]
Start date: To start as soon as possible
Short-listed candidates will be required to do a 1-day work trial, which will form part of your interview.
Job Role:
The Coffee Shop Assistant plays an important role within the Sugar Snap Kitchen team, delivering excellent customer service and high-quality food and drink in a welcoming café environment. The role supports the day-to-day running of the coffee shop, including food preparation and cooking, while upholding our standards and values. You will help build a positive team culture and contribute to a great customer experience.
Duties & Responsibilities
Customer Service
- Provide friendly, professional, and inclusive customer service at all times
- Take customer orders accurately and process payments using the till system
- Build positive relationships with customers and represent Sugar Snap Kitchen values
Food, Cooking & Beverage Preparation
- Prepare, cook, and serve meals to a high standard
- Prepare and serve high-quality coffee to Sugar Snap Kitchen standards
- Follow agreed recipes, food specifications, and portion controls to ensure consistency and quality
- Present food attractively, with a high level of attention to detail and consistency
- Maintain good product knowledge of all food and drink offerings
- Assist with menu development within an agreed budget, responding to customer feedback and contributing ideas for improvement
Team & Operations Support
- Support the Coffee Shop Lead with daily operations
- Work collaboratively with team members to create a positive working environment
- Attend team meetings and training sessions as required
- Contribute ideas and feedback to help improve service and team working
Hygiene, Safety & Standards
- Maintain a clean, organised, and safe working area throughout each shift
- Follow food hygiene, health & safety, and allergen procedures at all times
- Work confidently and calmly in a fast-paced environment
Personal Development
- Take part in training and learning opportunities
- Show a willingness to learn new skills and develop within the role
- Most importantly, enjoy your work, have fun, and be part of a supportive team
What we are looking for
Essential
- A passion for delivering excellent customer service
- Friendly, approachable, and confident communication skills
- Ability to work well as part of a team
- Willingness to learn and follow procedures
- Flexibility to work a range of shifts
Desirable
- Experience in a café, restaurant, or hospitality setting
- Barista training or an interest in coffee-making
- Experience in food preparation or catering
(Training will be provided, so we encourage applications from people with transferable skills or a strong interest in hospitality.)
What We Offer
- A supportive and inclusive working environment in a growing social enterprise
- Full training and ongoing support to help you succeed in the role
- Flexible working hours and shift patterns where possible
- Opportunities for development and progression within the organisation
Equality, Diversity & Inclusion
Sugar Snap Kitchen is committed to equality, diversity, and inclusion. We welcome applications from people of all backgrounds and are passionate about creating opportunities that enable everyone to reach their potential.
Hours:
4 days 7.30am-2.30pm
1 day 8.30am-2pm
Locations:
This role is primarily based at our West Yorkshire Fire & Rescue Service site. However, flexibility is required to cover shifts at our other two locations, Hope Park Workspaces and CAP & Jubilee House, when needed.
For more information on Sugar Snap Kitchen visit www.sugarsnapkitchen.com
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
Work Location: In person
