Are you organized, detail-oriented, and looking for a rewarding full-time role in a dynamic and customer-focused environment? JD Winter Ltd, a well-established plumbing company based in Durham, England, is seeking a proactive and motivated Office-Based Administrator to join our team. As the backbone of our operations, you will play a crucial role in ensuring the smooth functioning of our business.
Position: Full-Time Office-Based Administrator
Responsibilities:
Diary Management: Efficiently organize and maintain the diary of our plumbers and technicians, ensuring their schedules are optimized for maximum efficiency.
Invoicing: Prepare and issue accurate invoices to customers based on completed services, ensuring all relevant details are included.
Customer Communication: Act as the primary point of contact for customers, responding to inquiries, scheduling appointments, and providing outstanding service.
Record Keeping: Maintain meticulous records of customer interactions, appointments, and invoices to ensure clear and accurate documentation.
Administrative Support: Provide general administrative support to the office and management team, including data entry, filing, and other ad-hoc tasks as required.
Requirements:
- Organizational Skills: Ability to manage multiple tasks and deadlines efficiently, ensuring nothing falls through the cracks.
- Excellent Communication: Strong written and verbal communication skills to engage with customers and internal team members effectively.
- Attention to Detail: A keen eye for detail to maintain accurate records and produce error-free invoices.
- Customer-Focused: A friendly and professional demeanor when communicating with customers, promoting a positive company image.
- Tech-Savvy: Proficiency in using office software, such as spreadsheets, word processing, and invoicing tools.
- Experience: Prior experience in an office-based administrative or customer service role is desirable, but not essential.
- Location: Applicants must be based in or willing to relocate to Durham, England.
Benefits:
- Opportunities for growth within the company.
- A supportive and friendly work environment.
- Chance to be part of JD Winter Ltd, a reputable and well-established plumbing company.
- Training and development opportunities to enhance your skills.
How to Apply:
If you believe you have the skills and motivation to excel in this full-time role, we would love to hear from you. Please provide your CV and a brief cover letter outlining your relevant experience and why you are interested in joining JD Winter Ltd.
Job Type: Full-time
Pay: £28,000.00-£31,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Experience:
- Administrative experience: 1 year (preferred)
- Customer service: 1 year (required)
Language:
Work Location: In person
